Seen (and been on the receiving end of) plenty of narkiness from QF staff. Funnily enough most of it I laugh off as standard operating procedure, but one recently got under my skin when the check-in agent had forgotten to print our boarding passes and instead of just printing them and getting on with their day, they shot back at me with one of those infuriatingly smug looks "you can just use your phone to check in, you know". Sure, but it's hardly time saving when I've lined up to have you check me in. I guess it's fair to say that I don't care up to the point that QF staff try to pin their errors on me, and then it gets unpleasant. Also makes me wonder why they're on the priority check in, surely you put the biggest w**ker on oversized baggage desk, right?