It is actually very murky.
First look at page 10 of the "
HSBC Transaction and Savings Accounts Terms" 28 Feb 2025:
- if you are transacting in a foreign currency, which you have in your account, and there is sufficient balance of it (say you want to spend ÂŁ85 and you have ÂŁ90), then it will be deducted from your account, no conversion.
- if you transact using a currency which is not a currency available for this account, it will be Visa rate.
- if you don't have sufficient balance (say you want to spend ÂŁ85 but you only have ÂŁ30), it will be taken from your AUD in full, then "
apply the prevailing exchange rate at the time we process the transaction, see clause 21 (“Foreign currencies”) in the Personal Banking Booklet".
So let's read that clause 21 in "
HSBC Personal Banking Booklet" 30 Jun 2025?
"
You can buy and sell foreign currencies with us or make and receive payments in foreign currencies using our various products. The exchange rate will be applied on the date the transaction is processed. It is dependent on several factors, including the level of risk HSBC assumes in the foreign exchange transaction, the type of payment, how it is processed, the time of day and third party relationships. These rates can change.
For a Visa credit card foreign currency transaction, the Visa exchange rate is applied.
For a Mastercard credit card foreign currency transactions the amount will first be converted into US Dollars, and then to AUD using the Mastercard exchange rate
For all other foreign currency transactions, except Visa Debit Card transactions, the prevailing HSBC exchange rate will be applied on the date the transaction is processed and can be seen on your transaction history."
So what happens when you use the Visa debit card with this account? There is a gap here in their explanation.
I do have a friend with this product, and they will be going overseas in the next few month. I really should ask them to test this.
Do you have Premier status in the UK? If you can get it, the "Global View" function is a nice to have. I have seen my friend using Global View to check their accounts in Australia and Hong Kong. It is very useful? No; but it's a nice to have.