NAB acquires Citibank Australia

[bernardblack]

I've been waiting for the dreaded email to arrive but so far nothing. I have been using the ex-CitiPlus account regularly since the migration so is it possible that active accounts will be treated differently? Probably wishfull thinking.

I haven't received an email. I talked to NAB yesterday about another matter, and asked about this at the end and the agent knew nothing about it but said she was sure I would receive notice if it were to actually happen.

(Of course I have less faith in bank employees than to treat that as authoritative.)

 

[fkcn]

I use mine very sporadically. Haven't heard anything.

Me neither

 

[bussyboy]

Just got the email, noted:

We've needed to make this decision to help ensure we continue to provide a safe, secure and convenient banking experience.

Umm, I don't see how this relates to the other.

 

[Zinger]

Just received the email.

When I received the NAB card and account details I put them in a drawer where I put things that are there to be forgotten. . I was a NAB customer many years previously with very unsatisfactory experiences and it would be among the last places I would want to bank again.

Recently I received some government cheques. When I tried to deposit them at a local Suncorp branch I was told they don't accept cheques and to contact the payers to make an electronic deposit instead.

By chance I passed a NAB branch and went in to see if anything could be done. I gave my personal details and showed my drivers licence. My account was able to be accessed. I was shown how I could scan the cheques on the NAB app and they would be credited into my account.

I've decided to keep the account open with a couple of dollars sitting there for when any future cheques arrive.

 

[ramamba]

my email also came through this morning, and apart from the already discussed changes, I noticed the following tidbit that didn't make much sense

We've also made updates to show that:

• the NAB Debit Card will no longer be for sale

 

[SYD]

Email arrived today. A reminder to close that account as it was entirely redundant. Although I have other NAB accounts, 28° MC, UBank and ING are still my “Go To” cards for regular OS travel.

Although, probably going to migrate more to MacBank with impending UBank “Enhancements”…

 

[Mumanddad]

We'll cancel our ex-Citi card when we're back from our os trip later this month. It's only used when out of the country.

 

[Chicken]

Just received the email.

Me too four

 

[stm1sydney]

Email received one hour ago. Bye bye NAB.

Edit: ten minutes later, Mac Bank a/c opened and balance transferred over from NAB.

 

[VPS]

Bye Bye NAB indeed. I'm having an admin day today so that was timely

 

[lahlee]

This is disappointing, but not surprising I guess. I just looked at the Ubank alternative. I was all ready to sign up, and discovered their website is down, as is their app. Both are listed as "Full outage" on their status page . Doesn't inspire much confidence, although I suspect it's due to the referral offer ending today.