More hassles from EZYbank | Australian Frequent Flyer
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More hassles from EZYbank

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turnip

Newbie
Joined
May 19, 2006
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3
After the customary hassles getting a card out of EZYbank, today I received a voucher for $290.

It seems that you can't just tell the bank that you wish points to be transferred to your QFF account; nor can you assume that if you give them your QFF number that is all you have to do.

No, you have to contact the rewards centre- and do it quick as the first I knew there was something wrong was when a voucher arrived in the mail.

I have never dealt with a more confused and confusing company. Now I have to get my 40,000 points back.:mad:
 
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