Middle East Airspace Diversions/Cancellations

[LionKing]

Looking at various forums today it seems confirmed that QR *is* rerouting passengers once their flights are officially cancelled.

There are two avenues here. If cancelled within 10 days of departure, you can call and get a re-route on their Tier 1 partners (including some oneworld partners). Once you get within the 48 hour window, they are re-routing regardless of tier 1 (so any available).

This applies to the entire QR network, not just flights leaving the EU.

There is of course then a third option, with is departures ex EU, which probably comes with stronger protections than the ‘within-48-hours’ policy above.

Also reports emerging that some airlines are no longer participating in the QR re-routes, and are restricting sales of seats to direct bookings only. I’m guessing there is some sort of special IATA pricing for re-reroutes which airlines are now trying to circumvent?

So it seems even if you have a flight ex AU, once it’s officially cancelled, get on to QR for your re-route. A post on Reddit confirmed a QR booking for ADL-DOH-FCO was re-routed ADL-SYD-PEK-FCO on Air China.

That’s still not going to apply to VA flights to DOH

With all the information provided, may I say it maybe more economical to book QR direct then wait for cancellations?

 

[MEL_Traveller]

With all the information provided, may I say it maybe more economical to book QR direct then wait for cancellations?

Yes, but I’ve read in a couple places that priority is being given to pax who booked before 28 Feb (or whatever the start date was).

Don’t know how that will play out, but it might be that options q’re restricted for those buying tickets now? Who knows.

 

[LionKing]

Yes, but I’ve read in a couple places that priority is being given to pax who booked before 28 Feb (or whatever the start date was).

Don’t know how that will play out, but it might be that options q’re restricted for those buying tickets now? Who knows.

May need somebody who bought recent tikcets to find out.

 

[FlyingFiona]

So it seems even if you have a flight ex AU, once it’s officially cancelled, get on to QR for your re-route. A post on Reddit confirmed a QR booking for ADL-DOH-FCO was re-routed ADL-SYD-PEK-FCO on Air China.

I have a paid flight booked directly with QR in J for 12 April ex CGK (after arriving in on 11 April from MEL on QF, rewards booking). Could I assume the rerouting option will be equally open to that flight as ex-AU (if that arrangement is still in place at that time...)?

 

[MEL_Traveller]

I have a paid flight booked directly with QR in J for 12 April ex CGK (after arriving in on 11 April from MEL on QF, rewards booking). Could I assume the rerouting option will be equally open to that flight as ex-AU (if that arrangement is still in place at that time...)?

I think so?

It’s under their JWC (journey with care) policy… which comes into effect once your flight is cancelled. You have to do a bit of digging on their website because the two most prominent options are to either reschedule on a later date, or get a refund.

The major problem is going to be getting a hold of qatar… using chat can require dozens of connect/disconnet/reconnet attempts (as someone posted up-thread). Calling is the same… you might need to try dozens of times just to get into the queue.

But once you connect, and clearly state your intentions (you want a reroute), theyn*seem* to be coming to the party.

It’s a bit confusing as to how early JWC comes in… some people are saying only 10 days prior to departure… not sure if that matches when QR officially cancels flights? it’s worth trying as soon as you find out the flight is cancelled.