I recently tried to access the EK business lounge in MEL flying on QF metal with QF flight number as QF Gold in business class. I was refused access and was told that I was only eligible to use the Qantas Club. I pointed out the page with the FAQs (Frequent Flyer - Earning Points - Fly - Emirates Partnership FAQs) stating that I should have access to EK lounges in Australia. Am I mistaken, or are the access rules still not known or understood by staff. Surely this kind of stuff should have been sorted out by now.
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