There seem to be a few old threads, but nothing recent, so wanted to check if people had any recent experiences.
I parked my car in at the Valet run by Melbourne Airport - or TechGuard Security on behalf of Melbourne Airport. When I picked it up three days later, there was some damage done to my car. I flagged it with them immediately and was told someone would investigate and call me back.
Naturally, the investigation concluded the damage was pre-existing and included a fictitious written statement from the guard who parked my car.
The quote to repair the damage is only $400, but its the principal and the fact that they blatantly lie to try to get out of it that really annoyed me.
I sent a copy of the repair quote, and asked for payment, but got no reply (of course). So I'm just about to submit the VCAT application but was curious if anyone had any advice on how to proceed! It's my word against there's I guess...and my travel companion.
I parked my car in at the Valet run by Melbourne Airport - or TechGuard Security on behalf of Melbourne Airport. When I picked it up three days later, there was some damage done to my car. I flagged it with them immediately and was told someone would investigate and call me back.
Naturally, the investigation concluded the damage was pre-existing and included a fictitious written statement from the guard who parked my car.
The quote to repair the damage is only $400, but its the principal and the fact that they blatantly lie to try to get out of it that really annoyed me.
I sent a copy of the repair quote, and asked for payment, but got no reply (of course). So I'm just about to submit the VCAT application but was curious if anyone had any advice on how to proceed! It's my word against there's I guess...and my travel companion.