She certainly did read the conditions attached to the purchase - all four pages of them - and there was no mention of this.
It all boils down to Qantas wanting to make more money out of child travellers and so charging them adult fares. It would be very simple to add text to the booking page to inform customers that a 14 year-old 'adult' is not allowed to escort a 'child', but to do that would draw even more attention to the high cost of buying an adult ticket for a 14 year-old.
In order to remove any such inconsistencies, Qantas simply needs to increase the child fare age limit to 14 years. How much profit could this possibly eliminate?
It all boils down to Qantas wanting to make more money out of child travellers and so charging them adult fares. It would be very simple to add text to the booking page to inform customers that a 14 year-old 'adult' is not allowed to escort a 'child', but to do that would draw even more attention to the high cost of buying an adult ticket for a 14 year-old.
In order to remove any such inconsistencies, Qantas simply needs to increase the child fare age limit to 14 years. How much profit could this possibly eliminate?