Manage My Booking - wrong flight duration?

Status
Not open for further replies.

AIRwin

Enthusiast
Joined
Apr 13, 2013
Posts
12,167
Qantas
Platinum
Virgin
Gold
I received a notification from QF that an upcoming flight has been retimed, so I went into Manage My Booking to have a look. The only change was the new arrival time was 5 minutes earlier.

But this was when I noticed that Manage My Booking was (and most likely has been always?) displaying the flight duration as simply the difference between the arrival and departure times, without taking into account the time zones in the origin and destination.

For example, 2h 35m for BNE-SYD during daylight savings and 0h 30m for SYD-BNE. Same with the international flights I have on the same booking.

The correct flight duration appears on the QF timetable and also during the booking process, so it looks like it's only within Manage My Booking even though it's not a big issue...

Anyone else noticed this in Manage My Booking for flights between different time zones within Australia or otherwise?
 
I've noticed incorrect flight times (due to time zone changes such as this) all over the Qantas website, including in the booking engine. I don't think it's only manage my booking ;)
 
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

I received a notification from QF that an upcoming flight has been retimed, so I went into Manage My Booking to have a look. The only change was the new arrival time was 5 minutes earlier.

But this was when I noticed that Manage My Booking was (and most likely has been always?) displaying the flight duration as simply the difference between the arrival and departure times, without taking into account the time zones in the origin and destination.

For example, 2h 35m for BNE-SYD during daylight savings and 0h 30m for SYD-BNE. Same with the international flights I have on the same booking.

The correct flight duration appears on the QF timetable and also during the booking process, so it looks like it's only within Manage My Booking even though it's not a big issue...

Anyone else noticed this in Manage My Booking for flights between different time zones within Australia or otherwise?
That's strange l have just checked my flight to NZ on the app and it shows dep 10.25 land 1600 3h25m which is correct. I would check with QFF Customer Service
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top