Lounge access passes - website glitch

[Dave G]

Hi all,
Has anyone had any luck checking out their lounge passes online... I've just been getting errors for a week or so.
Maybe wondering if somehow points club plus is playing with it ?
Any ideas on how to contact to resolve - dont feel like sitting on phone for hours - but chats offline and cant find an email address.
Thanks

 

[RichardMEL]

Just logged in and works fine for me. Heck I just found for some reason I have a bunch of passes I did not expect to have.

you could try [email protected] I suppose?

 

[Dave G]

Hmmm Seems a firefox issue. Shoudl have checked first

 

[RichardMEL]

Hmmm Seems a firefox issue. Shoudl have checked first

I accessed fine with firefox (v85.0)

 

[Dave G]

Thanks - 85.0 too - and have restarted

 

[Daver6]

As I mentioned in another thread, this seems to work. I've had this in the past. Clearing your browser cookies for qantas.com resolved it for me if memory serves me correctly.

Post automatically merged: Feb 16, 2021

Hmmm Seems a firefox issue. Shoudl have checked first

Unlikely. See my post above.