- Joined
- Aug 21, 2011
- Posts
- 16,206
- Qantas
- Platinum
- Virgin
- Platinum
- SkyTeam
- Elite Plus
- Star Alliance
- Gold
I previously had the exact same issue. A phone call fixes everything. Mind you, a very long phone call
Called up this morning and the issue was eventually resolved. Turns out the ticketing department had misspelled a single word, so the voucher didn't issue correctly...