LMU with EY meal. That's BP acronyms for Last Minute Upgrade with an Economy meal.

[Austman]

I've seen this on MH a few times now. It's odd when you are in paid business and the passengers around you get a completely different in-flight service.

For me, it's been on some regional international flights. I'm not sure where it's offered.

As a paid business class pax, it's service as usual, complete with linens and several course meals etc. But the LMU EY pax get their meals from the economy trolley. And if that's a meal in a box, that's what they get! With economy disposable cutlery and a small bottle of water that's being handed out in economy. All on an economy class tray.

At first, I though it might be staff travel. On one flight, the pax beside me was occupying a seat that was showing as empty when I checked-in. And only received economy offerings in flight. But on another flight, that was showing just 2 business class seats occupied a few hours before departure, I was surprised when check-in staff told be that business class was full. They had apparently processed upgrades just 15 mins earlier. And only the 2 pax with paid business class tickets were offered business class service.

On a 737, it's a nicer seat, I suppose. And the LMU pax do get lounge access. I don't know if the LMU's can order business class drinks on board or not.

It's apparently quite cheap.

I don't think it does wonders for MH's image when it's trying to promote the business class cabin as more exclusive.

 

[Aeryn]

I think its because catering orders close well before those upgrades are processed; so its often too late to load/source more j meals.

Now if its a freebie upgrade this is imo fine, but if you take points/cash for the upgrade then Id expect to get proper meal and service.

 

[Austman]

I think its because catering orders close well before those upgrades are processed; so its often too late to load/source more j meals.

Now if its a freebie upgrade this is imo fine, but if you take points/cash for the upgrade then Id expect to get proper meal and service.

It's a paid upgrade. I think it should be at least with a business class presentation but "catering not guaranteed"? Then offer the pax with paid business class tickets first choice?

It might only be on offer at some airports at the check-in counter? I suppose pax are then informed about what they will receive?

 

[RB001]

It appears to be visible where applicable in MMB.

MHupgrade

www.malaysiaairlines.com

Some of the more unique conditions are referred to in last section of the page:

"28. Last Minute Upgrade purchase from Economy Class to Business Class, or from Business Class to Business Suite, are entitles to selected of the upgraded cabin such as priority boarding and spacious seats. However, Passengers inflight meals and baggage allowance – including any prepaid excess baggage – will remain as per original ticket purchased.

29. Business Class/Suite amenities and products - including but not limited to inflight meals, amenity kits, and other premium services - are subject to availability and may vary depending on aircraft type, route, and operational constraints. Malaysia Airlines does not guarantee the full suite of Business Class/Suite amenities for passengers who purchase the Last Minute Upgrade."