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LATAM domestic flights in Peru some helpful information

Mistress

Junior Member
Joined
Aug 6, 2016
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33
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Hi All,

Just came back from South America trip chasing the solar eclipse!

I wanted to post some info up about LATAM and internal flights in PERU as the information is extremely hard to come by - especially Australian information - and this may help other people!

I booked our flights on the LATAM Peruvian website (all in Spanish) as the flight costs were significantly cheaper and we had no issues at all with the travel.

For example, Lima to Cusco one way is $189 AUD without baggage, and adding baggage in for the next level is $237 AUD.
Cusco to Arequipa was $134 AUD no baggage and $182 AUD with baggage.

However by changing the country of your location changed the costing of the same flights. I found the Peruvian website to be the cheapest, even though it was in American Dollars verse the Australian Dollar.

Lima to Cusco was $23 US no bags, or $33 US (less then $48 AUD) with bags.
Cusco to Arequipa $34 US no bags or $49 US (Less then $71 AUD) with bags.

So for us the cost difference of $189 to Cusco and $111 to Arequipa by booking through the Peruvian website or just over $300AUD. Multiple by 4 of us and that was a $1200 saving!

The issues we had with the LATAM Peruvian website is

1. Everything is in spanish! So either use google translator as you go through the website on your computer, or use a second device (mobile/tablet) for translation as you go through the website.

2. We couldn't use our VISA card as we had an Australian address. We tried two or three times and it just wouldn't accept the payment. We tried our MasterCard and it worked first time on both bookings.

3. You will receive a email a day before departure to check in - which is perfectly fine. You will get your boarding pass which you can save to your phone or get it emailed to you. Again this is all in Spanish, so we used two devices side by side, one to go through the online check in and the second to translate.

4. All food and drinks costs money. Think of this as a Jetstar flight. baggage costs extra, food costs extra, changes costs extra etc etc.


The Good:


Latam has their check in computers in both Spanish and English! *YES!*

For bag drop off -
QFF Platinum privileges work! there is a dedicated line for oneworld emerald which is also for LATAM's frequent flyers too. The customer service by all the reps was awesome. There was no waiting in these queues. If you are not lucky enough to be emerald, don't worry, the line up looked like it was less then 10 mins long at both Lima and Cusco Airports. LATAM had the shortest queues compared to the other airlines.

Latam has group boarding - being Emerald you are placed in group 1. Latam Boards EARLY! I mean really early! up to a hour before departure time. so if you are in the first 3 groups make sure you are at the gate early if you need overhead storage as it goes fast.

QFF Silver gives you no status in LATAM and you are in group 5. - Our arequipa flight didn't pick up better half's emerald status and put us in the lower booking category. This is where the LATAM service reps were great, and stamped out boarding passes as preferential boarding.

Our QFF status points and QF points came through within a week, earning 10 SC and 100 QF points and 5SC and 50 QF points for these two flights.

No-one asked us about what website or how we booked, and we had no issues at all. This is definitely a cost effective way of travelling domestically in south america. I will be doing this same trick but with Argentina when we head back next year by booking on local websites as opposed to the Australian LATAM website.
 

opusman

AFF Supporter
Joined
Jun 27, 2006
Messages
5,449
Do they still show those endless "practical joke" shows on the inflight entertainment? :)
 

Mistress

Junior Member
Joined
Aug 6, 2016
Messages
33
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No inflight entertainment on any of the LATAM flights we went on. That included Santiago to Lima and Arica to Santiago - and these were over 2 hr long flights. Seems to be the way all carriers are going to reduce their costs. Even QF when we flew SYD to BNE had no inflight entertainment on their plane when we came back.

We also didn't get hit with the Chilean/Aussie reciprocity fee by doing the land crossing at Tacna-Arica.
 

Silvia

Active Member
Joined
Jun 7, 2018
Messages
754
LATAM tends to be like that.
As you mentioned, even with the USD-AUD conversion, booking it outside of the AUS geo selection tends to be significantly cheaper.

With SCL-LIM and back, I tend to go for 787s as the difference in terms of comfort in Y is quite significant.
 

HockeyMonkey

Member
Joined
Sep 11, 2017
Messages
204
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Platinum
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I had a similar experience recently when booking flights with Vietnam airlines

SIN -> SGN -> DAD -> HAN -> SIN

Saved hundreds of dollars by booking via expedia.com.sg rather than expedia.com.au or even www.vietnamairlines.com

Shows it really does pay to look around
 

PJC

Newbie
Joined
Jul 15, 2019
Messages
1
Hi All,

Just came back from South America trip chasing the solar eclipse!

I wanted to post some info up about LATAM and internal flights in PERU as the information is extremely hard to come by - especially Australian information - and this may help other people!

I booked our flights on the LATAM Peruvian website (all in Spanish) as the flight costs were significantly cheaper and we had no issues at all with the travel.

For example, Lima to Cusco one way is $189 AUD without baggage, and adding baggage in for the next level is $237 AUD.
Cusco to Arequipa was $134 AUD no baggage and $182 AUD with baggage.

However by changing the country of your location changed the costing of the same flights. I found the Peruvian website to be the cheapest, even though it was in American Dollars verse the Australian Dollar.

Lima to Cusco was $23 US no bags, or $33 US (less then $48 AUD) with bags.
Cusco to Arequipa $34 US no bags or $49 US (Less then $71 AUD) with bags.

So for us the cost difference of $189 to Cusco and $111 to Arequipa by booking through the Peruvian website or just over $300AUD. Multiple by 4 of us and that was a $1200 saving!

The issues we had with the LATAM Peruvian website is

1. Everything is in spanish! So either use google translator as you go through the website on your computer, or use a second device (mobile/tablet) for translation as you go through the website.

2. We couldn't use our VISA card as we had an Australian address. We tried two or three times and it just wouldn't accept the payment. We tried our MasterCard and it worked first time on both bookings.

3. You will receive a email a day before departure to check in - which is perfectly fine. You will get your boarding pass which you can save to your phone or get it emailed to you. Again this is all in Spanish, so we used two devices side by side, one to go through the online check in and the second to translate.

4. All food and drinks costs money. Think of this as a Jetstar flight. baggage costs extra, food costs extra, changes costs extra etc etc.


The Good:


Latam has their check in computers in both Spanish and English! *YES!*

For bag drop off -
QFF Platinum privileges work! there is a dedicated line for oneworld emerald which is also for LATAM's frequent flyers too. The customer service by all the reps was awesome. There was no waiting in these queues. If you are not lucky enough to be emerald, don't worry, the line up looked like it was less then 10 mins long at both Lima and Cusco Airports. LATAM had the shortest queues compared to the other airlines.

Latam has group boarding - being Emerald you are placed in group 1. Latam Boards EARLY! I mean really early! up to a hour before departure time. so if you are in the first 3 groups make sure you are at the gate early if you need overhead storage as it goes fast.

QFF Silver gives you no status in LATAM and you are in group 5. - Our arequipa flight didn't pick up better half's emerald status and put us in the lower booking category. This is where the LATAM service reps were great, and stamped out boarding passes as preferential boarding.

Our QFF status points and QF points came through within a week, earning 10 SC and 100 QF points and 5SC and 50 QF points for these two flights.

No-one asked us about what website or how we booked, and we had no issues at all. This is definitely a cost effective way of travelling domestically in south america. I will be doing this same trick but with Argentina when we head back next year by booking on local websites as opposed to the Australian LATAM website.
I am concerned about this information and wish to warn people about the implications. I am back in Australia after living in Peru for 17 years. The Peruvian site for LATAM cheaper flights are for Peruvian residents only. It states it on the webpage that if you buy the locals' price as a foreign resident you risk being charged the difference in fare as it stands on the day of departure. I was a legal resident through my job in Peru but I had friends visit from elsewhere who did what you suggest here and when showing their ID (you need to show your passport on domestic routes) were fined. Obviously, the person/people mentioned in this post got lucky. It's possibly worth taking the chance - as long as you know what the repercussions might be.
 

Mistress

Junior Member
Joined
Aug 6, 2016
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Hi PJC, I have read the same information from various other websites too. I choose the plus fare and I did read the terms and conditions first before booking, spanish to english translation, to make sure there was nothing in there about residency status. I have read information on trip advisor about the promo and light fares being for residents only, especially with other airlines and hence decided on the plus fare. Also we wanted to choose seating so we could all sit together which this option gave us plus it gave us a bag each. The LA staff never questioned or asked how we booked the airfares. To them the fare was ticketed and checked in and we were just doing bag drops. On other airlines i saw the fare being for Peruvian residents, but nothing on LATAM website.

Interestingly you could book the fares on the American LATAM website (so therefore not a peruvian website) and the costing was around to a bit less then halfway between the aussie and the peruvian website costs.

Other information i read was to book your tickets at a peruvian travel agent but we needed locked in dates to get where we needed to go due to our reservations.
 

Mistress

Junior Member
Joined
Aug 6, 2016
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Hi Matt, Just re the article online. Please note the Promo fare may only be booked by Peruvian residents. I think that disclaimer needs to be made in the article.
 

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