Slightly different experience - had Jetsaver Plus (eligible QFF fares) and only had the return leg points post on my QFF account. Note - it did show my out bound flight on JQ just no points or SCs. Naturally for ease, I tried the online 'claim missing points' option but as the sector did show on my QFF account (again, without points) I was ineligible to process it that way.
Called QFF and had to email boarding pass. Missed a call back from QFF the next day and had a voice mail saying 'MR... your points have been credited, anything else we can do don't hesitate to call us back' or something along those lines...
Overall an easy and quick solution, strange though that the points didn't credit to begin with, when both out bound and inbound flights were of the same fare category.