Invalid City Pairs

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baggyred

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Joined
Jun 11, 2012
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338
Hi all - just a quick question.

Was looking at a classic award booking with QF points, flying CX.

I note if I try and book HKG to SGN that it allows me to do so, however if I book a one way from SGN to HKG it comes up as invalid city pairs.

Is this a technical website glitch or some OW rules that mean it can only happen originating from HKG
 
it's a technical issue. Happens with many many cities on the QF search engine. Can go one way but cannot go the other way but booking a return works fine. Probably has something to do with the engine not being able to calculate taxes from certain countries/currencies is my guess.
 
Had the same issue trying to book GIG-JFK one-way.

As mentioned, used the return trip to find availability then rung up.

Booking fee waived as couldn't be booked online.
 
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Cannot book awards online to/from CNX but can book revenue flights.

From memory awards ex KUL are also an issue?
 
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