Interest charges - Consultant limit

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albatross710

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May 15, 2004
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Speaking with a Westpac card services CSA today who had to arrange a reversal of some interest charges which they had made in error.

For prosperity I thought I'd record here that the CSA have a limit of $150 to be able to reverse charges at their discretion before needing to go to a more senior operative.

If anyone needs to negotiate with Westpac CSA you know how much they have to play with.
 
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