IHG® Dining Rewards program replacing Priority Privilege from 1st July 2014

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Signed up on the Basis of $249, 13 month membership and 2 $50 dining vouchers. Have just received my membership kit and there is only 1 $50 voucher and only mentions 1 voucher in the letter. Has anyone else had this issue? And any advice? Cheers

Can I ask - were you already in the Priority Privilege program to get this offer?
Is there any advantage by phoning to join over enrolling on line? Should I be so cynical to think that the extra $50 voucher some are getting is the difference between the two membership enrolment options?
 

exceladdict

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Called to complain today. They changed the story to "5-6 weeks"
 

froggerADL

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How long do the Dining Rewards welcome packs generally take to arrive? I have been waiting for about 6 weeks. Should I give them a call?

I joined on 15 December, pack arrived today, from Budapest!
 

froggerADL

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Signed up on the Basis of $249, 13 month membership and 2 $50 dining vouchers. Have just received my membership kit and there is only 1 $50 voucher and only mentions 1 voucher in the letter. Has anyone else had this issue? And any advice? Cheers

I was also promised 2 * $50 dining vouchers and the pack only mentions one. Has anyone managed to redeem two vouchers?

Also, do you get the 25% discount prior to redeeming the $50 voucher? For example, spend $100, less 25% = $75, redeem $50 voucher, balance due = $25.
 

woodborer

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The letters are standard, and the discount is attached electronically. Perhaps ring IHG Dining and see what they can see.
 

SandyS

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Is there no way to see what you have on the card? I know you can check the hotel free night on your online account but what about vouchers?
 

SandyS

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Also, do you get the 25% discount prior to redeeming the $50 voucher? For example, spend $100, less 25% = $75, redeem $50 voucher, balance due = $25.[/QUOTE]

I assume you don't get to use both at the same time - one or the other. I was told you can't use both $50 vouchers at the same time.
 

SYD

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I joined on 15 December, pack arrived today, from Budapest!
Joined 13 Jan: Platinum upgrade and benefits available online virtually immediately. Pack arrived today (from NL) - so pretty close to the 4wks advised. 10k bonus points via "Set Your Sights" offer posted 2 days ago.

So far so good, except there is no Free Night Voucher in the pack. Is that a problem?
 

Kea 02

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Joined 13 Jan: Platinum upgrade and benefits available online virtually immediately. Pack arrived today (from NL) - so pretty close to the 4wks advised. 10k bonus points via "Set Your Sights" offer posted 2 days ago.

So far so good, except there is no Free Night Voucher in the pack. Is that a problem?
Just logon to your ihg account, the free night voucher is attached to your account. Look under my offers. Hope that helps
 

SYD

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Just logon to your ihg account, the free night voucher is attached to your account. Look under my offers. Hope that helps
Yes, I know (as per my post). But the 25% voucher included says you must present it to the hotel. I assume the Free Night voucher is the same?

Having said that, I know several knowledgeable members here have said that the vouchers are often not collected - but is there a risk that someone will insist?
 
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Kea 02

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Yes, I know (as per my post). But the 25% voucher included says you must present it to the hotel. I assume the Free a Night voucher is the same?

Having said that, I know several knowledgeable members here have said that the vouchers are often not collected - but is there a risk that someone will insist?
Yes I do understand your frustration, but the free night is attached to your account
 

Myrna

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Got an email offer - A$249 (instead of normal A$319 or US$255) plus $50 dining voucher. So, am thinking seriously of taking it up. However, I have a few (stupid) questions.

1. Why is the fee for US and other countries US$385 - compared to US$255 for Australia? Are the terms and benefits for all countries the same?
2. I understand that the dining benefits are only applicable to participating IHG in Asia Pacific, and not other countries. Is this correct?
3. I understand that the free night is redeemable at any IHG globally (standard room & tax - no brekkie). How easy would it be to redeem it at top IHG hotels? Any experience?

Thanks for your helpful replies.
 

Jacques Vert

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Got an email offer - A$249 (instead of normal A$319 or US$255) plus $50 dining voucher. So, am thinking seriously of taking it up. However, I have a few (stupid) questions.

1. Why is the fee for US and other countries US$385 - compared to US$255 for Australia? Are the terms and benefits for all countries the same?
2. I understand that the dining benefits are only applicable to participating IHG in Asia Pacific, and not other countries. Is this correct?
3. I understand that the free night is redeemable at any IHG globally (standard room & tax - no brekkie). How easy would it be to redeem it at top IHG hotels? Any experience?

Thanks for your helpful replies.

I received the offer by phone in November; $269 but including $100 on voucher. Mention this only for comparison.

As you note: Dining benefits are only for participating hotels and in "Asia" are very few: one hotel in Singapore, one in Batam but quite a few in China. The agent told me that more hotels in Asia were joining by January 1st but nothing has changed/added. fortunately I told her to ring back after they join.

Am advised that the free night is anywhere and although I haven't tried to book it (as I haven't taken up the membership), I did get 2 free nights from the "Into the nights promotion" and booked the IC Singapore with them so...I suspect "top IHG hotels" are OK but may be subject to availability.

JV
 

exceladdict

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I suspect "top IHG hotels" are OK but may be subject to availability.

I managed to book a $600/night IC with the voucher. Availability seemed to mirror general award night availability though IHG denied a correlation.
 
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