How long should it take to post SC and points from Air NZ?

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dominicburton

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Hi,
Interested on how long people normally see it taking for Air NZ flights to credit onto velocity (I flew on AKL-MEL Friday 18th after abandoning all hope of getting home with the QF flight I had booked (QF154...another story :evil:).
Should I chase it with Velocity yet?

Dom
 
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TomVexille

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Last month I had MEL-AKL not post, so I submitted a retro claim 2 weeks later. Which was processed in 2 days. The funny bit being my AKL-MEL return flight posted in 2 days.

Velocity are unlikely to allow you to put in a claim until the 2 week mark. So, I'd just wait until then and chase up if necessary.
 

notzac

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All of my NZ flights recently have posted within a few business days of the flight - at least as promptly as VA flights. If you haven't seen anything by Friday, send a retro claim in.
 
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