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How long should it take to post SC and points from Air NZ?

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dominicburton

Junior Member
Joined
Nov 15, 2013
Messages
33
Hi,
Interested on how long people normally see it taking for Air NZ flights to credit onto velocity (I flew on AKL-MEL Friday 18th after abandoning all hope of getting home with the QF flight I had booked (QF154...another story :evil:).
Should I chase it with Velocity yet?

Dom
 

TomVexille

Enthusiast
Joined
Nov 12, 2013
Messages
11,048
Last month I had MEL-AKL not post, so I submitted a retro claim 2 weeks later. Which was processed in 2 days. The funny bit being my AKL-MEL return flight posted in 2 days.

Velocity are unlikely to allow you to put in a claim until the 2 week mark. So, I'd just wait until then and chase up if necessary.
 
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notzac

Established Member
Joined
Oct 6, 2008
Messages
2,811
All of my NZ flights recently have posted within a few business days of the flight - at least as promptly as VA flights. If you haven't seen anything by Friday, send a retro claim in.
 
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