MelbFlyer
Established Member
- Joined
- Jun 20, 2022
- Posts
- 1,076
Have you checked your MyCard points balance since?
Yes, I have been checking daily and as I type this, the balance is still 0.
Have you checked your MyCard points balance since?
I set up autoredemption around 20th August, so missed that months sweep. Points swept out on 15th of sepember yet still haven't hit my Velocity account one month later. MyCard have told me I have to wait 28 BUSINESS DAYS before I can raise an investigation.....sigh
My points have JUST arrived!!!! All 60,000 of them thank God! I did raise a ticket after the 28 business days of nothing appearing. They did confirm that it was odd that they didn't appear nearly straight away. But I'm glad they are finally in my account...I'm in the same boat, my points swept out on the 15/9 have not hit my velocity account yet.
EDIT: Looks like my points for October weren't swept out either, even though it still says auto redemption is on. Strange.
How about you?
Now I'm turning off auto redemption
I may need to do the same. Did you raise the ticket with Velocity, or with Mycard?My points have JUST arrived!!!! All 60,000 of them thank God! I did raise a ticket after the 28 business days of nothing appearing. They did confirm that it was odd that they didn't appear nearly straight away. But I'm glad they are finally in my account...
Now I'm turning off auto redemption.....
I was approved for a MyCard Rewards card on 25/09 (under the old structure - 60k VFF points via autoredemption from 120k MyCard rewards points, $199 annual fee, then another 30k VFF points at anniversary) and I opted in for autoredemption on 27/09.
I hope that when my sign-up bonus is awarded, that it will retrospectively be 180k MyCard rewards points to match the now 3:1 ratio to VFF. The annual fee of $199 has been charged (instead of the new / current $249 fee), so I hope / assume that the SUB points will also be reflected as well.
From your experiences, when is the sign-up bonus usually awarded?
Is it usually credited when the statement is issued for the month in which you meet the minimum spend requirement, or does it arrive at some point within 2–3 months of meeting the requirement?
I've already met my spend criteria but the final transaction which pushed me over didn't clear in time before the statement was issued.
For now though, I'll probably turn off autoredemption.
