How long does it take to transfer points from Mycard to Velocity

[MelbFlyer]

Have you checked your MyCard points balance since?

Yes, I have been checking daily and as I type this, the balance is still 0.

 

[Scr77]

Add me to the list of “points left MyCard and still haven’t arrived at Velocity”.

5 days so far.

 

[kpc]

Points arrived into Velocity account today. I think autoredemption was on 15th October, 7 days ago.

 

[MelbFlyer]

Yep, just checked my points balance and the points have now landed
"MyCard Rewards Autosweep Points, 15 Oct 2026

From 15/10 to 22/10 - one week.

I wonder if a manual transfer would be any quicker than autoredemption?

I should be receiving my sign-up bonus next statement and ideally I'm hoping for a promotion for x% bonus points.

I'd be happy to turn off autoredemption until a promo comes up.

 

[loki]

I set up autoredemption around 20th August, so missed that months sweep. Points swept out on 15th of sepember yet still haven't hit my Velocity account one month later. MyCard have told me I have to wait 28 BUSINESS DAYS before I can raise an investigation.....sigh

I'm in the same boat, my points swept out on the 15/9 have not hit my velocity account yet.

EDIT: Looks like my points for October weren't swept out either, even though it still says auto redemption is on. Strange.


How about you?

 

[MelbFlyer]

From your experiences, when is the sign-up bonus usually awarded?

Is it usually credited when the statement is issued for the month in which you meet the minimum spend requirement, or does it arrive at some point within 2–3 months of meeting the requirement?

I've already met my spend criteria but the final transaction which pushed me over didn't clear in time before the statement was issued.

 

[Shinkanshan]

I'm in the same boat, my points swept out on the 15/9 have not hit my velocity account yet.

EDIT: Looks like my points for October weren't swept out either, even though it still says auto redemption is on. Strange.


How about you?

My points have JUST arrived!!!! All 60,000 of them thank God! I did raise a ticket after the 28 business days of nothing appearing. They did confirm that it was odd that they didn't appear nearly straight away. But I'm glad they are finally in my account...
Now I'm turning off auto redemption.....