How does Accor treat you as an Elite guest?

[jase05]

Mostly undercover

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Guests of the hotel have designated floors that are undercover though

 

[esseeeayeenn]

Property: Sails in the Desert
Status: Explorer+ Platinum
Room booked: Superior Room
Room upgraded/type: No
Rate: A$1828 for 3 nights, booked (inclusive of ALL Accor Plus 15% discount) - no breakfast inclusion as part of the rate but got one as a Platinum member.
Early check in/late out: Not requested, but we did arrive at 2pm and the room was not going to be ready until the guaranteed checkin time of 3pm.
Free internet: Yes.
Welcome drink: Yes - 3x paper based coupon (they didn't accept the one on the app)
Welcome amenity: 1x Wine bottle, 1x still water, 1x sparkling water.

This was a personal travel with family. The hotel has a very relaxed vibe in the lobby/restaurant area with high ceiling and "woven basket" lanterns suspended from roof lightly swaying. For a property that opened in 1984, it is in a fantastic condition. There is absolutely nothing I can pinpoint as being sub par. The staff is a very diverse young one. I was actually surprised by the variety and quality of food (including desserts) that was at the hotel. I had tempered my expectations given the location, but the hotel exceeded all of them. In particular, I appreciate there being a complimentary filtered water station which meant we never went to local IGA.

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That carpet looks like someone was murdered in the room and they dragged the body across the floor.

 

[k_sheep]

Property: Novotel Miami Brickell
Status: Platinum Explorer
Rate: Base - usd 136
Room booked: Base
Room upgraded/type: ... don't think so?
Early check in/late out: No. Walked in at 11ish, said happy to drop bags. They said they would WhatsApp when room ready. Went back at 3pm after no news - yes rooms ready, no notification.
Welcome drink: Yes. Rooftop bar. Average wine or beer.
Welcome amenity: Yes. Choc "flavoured" almonds.
Recommend: No.

An involuntary stop in the USA meant we had to overnight in MIA. Public transport okay (it was our goal to spend as little USD in the LOTFAP). Do NOT rely on the free trolley - they just plain don't turn up, when they do they refuse entry (it looked like they were on a quiet strike).

Miami is horrible. Just don't.

 

[k_sheep]

Property: Novotel Casablanca
Status: Platinum Explorer
Rate: ~$90 AUD per night (3 nights)
Room booked: Base
Room upgraded/type: Sea view, 17th floor.
Early check in/late out: Early check in, room was available in the morning around noon. Late not asked or required.
Welcome drink: Yes. Beer, wine, non alcoholic. Surprisingly decent white wine ( tasted pinto grigio but I didn't ask).
Welcome amenity: Yes - plate of fruit (peach, ENORMOUS nectarine, apple, pear, 3x baked sweets, almonds, dried fruit).
Recommend: Absolutely.

This is the perfect location - there is an Ibis, a novotel and sofitel in the same block. Pick your level. Absolutely perfect location - direct train from the airport (60 MAD, about $9 aud or bus 50 MAD) with direct access to trams or busses to all the tourist sites. Took the number 5 bus multiple times (5 MAD pp, less than 1 AUD) and tram (6 MAD with card, 8 without). Express trains to Rabat / Tangier across the road.

Currently undergoing renovations which makes it a bit rustic. Reception has moved. Lifts appear random (buttons appear to be cross wired - press up and the down button lights up). Construction everywhere, but you can't hear a peep in the room. Minor beef - housekeeping took away our soap each time and didn't replenish it. One day only 1 coffee pod replenished, one day 2. Shrug. Power point only on one side of bed. Shower had good pressure but was lukewarm.

 

[Holiday.with.Ken]

Property: Fairmont Century Plaza Los Angeles at Beverly Hills
Room upgraded/type: Signature one-bedroom corner suite (90m2).
Early check in/late out: Early check in not needed. 4pm check-out accepted.
Welcome amenity: A bottle of red wine and welcome cards.
Recommend: Absolutely.

Signature one-bedroom corner suite (90m2) has 3 private balconies and beautiful sunset view! Also enjoyed the daily breakfast ordered via the in-room dining service. Visited the restaurant once for breakfast and they served high quality a la carte menu, great services, and most importantly it was not crowed.

 

[rake]

Property: Mövenpick Hotel Melbourne On Spencer
Status: Explorer+ Platinum
Room booked: Superior Room with King Bed
Room upgraded/type: Yes , one category upgrade to Deluxe King Room
Rate: A$470 for 2 nights
Early check in/late out: Neither requested, nor offered.
Free internet: Yes.
Welcome drink: Yes - 1x coupon on app
Welcome amenity: 1x Bag of white chocolate coated almonds.

Accor says this hotel is 5*, but I'd say this is more 4* vibe. The beds are comfortable, the bathrooms feel newish so the fittings and the water pressures are all great. Not. big fan of the "open wardrobe", but at least it's there. Also not a fan that most rooms in this hotel do not have a proper work desk. Overall good value option given the location.

Best part of the hotel for me is the restaurant downstairs - Miss Mi. With the Explorer discount, a three course typically costs around $60. The service is top-notch, the food delicious (specially the kangaroo skewers and beef rendang).

In the past I had my rooms changed not to be facing the streets on the tram as the sound proofing isn't the best.

 

[Cloud9]

Property: Mövenpick Hotel Melbourne On Spencer
Status: Explorer+ Platinum
Room booked: Superior Room with King Bed
Room upgraded/type: Yes , one category upgrade to Deluxe King Room
Rate: A$470 for 2 nights
Early check in/late out: Neither requested, nor offered.
Free internet: Yes.
Welcome drink: Yes - 1x coupon on app
Welcome amenity: 1x Bag of white chocolate coated almonds.

Accor says this hotel is 5*, but I'd say this is more 4* vibe. The beds are comfortable, the bathrooms feel newish so the fittings and the water pressures are all great. Not. big fan of the "open wardrobe", but at least it's there. Also not a fan that most rooms in this hotel do not have a proper work desk. Overall good value option given the location.

Best part of the hotel for me is the restaurant downstairs - Miss Mi. With the Explorer discount, a three course typically costs around $60. The service is top-notch, the food delicious (specially the kangaroo skewers and beef rendang).

In the past I had my rooms changed not to be facing the streets on the tram as the sound proofing isn't the best.

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Surprised they've changed the details to say 5 star. I thought I'd only ever seen it in the app as 4.5. (Although amusingly, just went in to take a peek and they do indeed have five stars beside it). I'd say round it down if it's not a true five star.

Miss Mi's very good for a meal, but totally agree that this is more of a four star venue in truth.

The suites are nice. But really weird. Bathrooms are arguably way too big, and the bedroom/lounge area could use a proper divider. Just feels too open.