How does Accor treat you as an Elite guest?

I rate the Pullman KLCC Lounge along with services for statused customers. I have had several stays.

In February on a one night stay I was able to get some complimetary laundry done - collected 4pm, delivered back 8pm (I'd expected next day).

The property itself can get really busy.
Agree. I like the 2 plated offerings in the lounge each evening beautifully displayed plus you can have as many as you want.
The only disappointment for me at Pullman KLCC is no barista coffee anywhere in the hotel (unless that has changed since my last stay in Nov 25). Note the lesser rated Novotel around the corner has barista coffee in the lobby cafe.
 
I rate the Pullman KLCC Lounge along with services for statused customers. I have had several stays.

In February on a one night stay I was able to get some complimetary laundry done - collected 4pm, delivered back 8pm (I'd expected next day).

The property itself can get really busy.
Only $140pn for the base entry room and I’m keen to find out what their treatment of elites is like so good to hear that treatment sounds good. Hopefully swing a upgrade to a suite from them
 
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Property: Raffles Jakarta
Status: Explorer+ Diamond
Room booked: Raffles King NS
Room upgraded/type: Yes, upgraded from lowest category room to Garden Suite the highest category
Rate: 15% Advanced saver rate, $677 for 3x nights
Early check in/late out: Offered late check out to 4pm but not required
Free internet: Yes
Free breakfast: Yes, option of Arts cafe, Raffles club or in room dining
Welcome drink: Yes, 2 from an extensive list. Writers bar closed for renovations so had 2 coughtails at Navina pool bar
Welcome amenity: Card, chocolate cake and plate of chocolates
Recommend: Absolutely. We are repeat visitors here and always treated like royalty and love the location and the property in general.

Can’t say much more that what I have from previous visits but amazing treatment from arrival at CGK to departure. As fairly frequent visitors we do feel they throw a bit more in and that’s starts from being offered complimentary transfers from the airport. The pickup especially just saves so much hassle as they are always ready when we arrive. Again we booked the lowest room category knowing that elites get upgraded to an Artist suite as a minimum normally and often to a Gallery Suite. Once again we got upgraded to the Garden Suite or top category which normally goes for $3-4k per night and for the time we were there would’ve cost $12k. Butler service amazing again and used them to unpack, fold clothes etc plus things like run baths or have some drinks ready in our room. The property has direct access to the Lotte Mall and on one of the days we did quite a bit of shopping and the butler arranged to meet us and take it all back to our room. Writers bar closed for renovations for about another week or so which was a pity but had our welcome drinks at the Pool bar and relaxed down there for a few hours each day. The head barman remembered us and slipped us a couple of specially made coughtails not on the menu.
Raffles lounge I do think has been slightly “enhanced” as no desert lost on the menu anymore. Afternoon tea has a smallish selection of snacks plus teas and coffees whilst happy hour has a decent lost of coughtails plus you can pretty much order anything and I’m sure their spirits are free pour as they were very strong how I like it. Fairly basic dinner selection off the menu plus other hot snacks and pastries.
Breakfast amazing again at the Raffles club and they will pretty much cook you what you want and try to get you to try every single dish in the place so you roll out of the place afterwards 🤣
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Is that last image a tiny little travellers palm?

That's a great idea to get the butler to pack and unpack your bags. Wish I thought of that!
 
Property: Mantra Shepparton
Status: All Accor Explorer Platinum
Room booked: One Bedroom Suite
Room upgraded/type: No
Rate: Stay longer and save - $390 for 2 nights
Early check in/late out: Neither required, and I didn't ask
Free internet: Yes.
Free breakfast: No. Coffee machine in lobby but no onsite dining. I noticed some breakfast boxes stacked up near reception but these were not proactively offered.
Welcome drink: Yes, choice of a can of Coke or VB.
Welcome amenity: No.
Recommend: This relatively new hotel is advertised as 4.5 stars on Accor's website, but I'm unclear how they landed on that conclusion. No welcome gift or status recognition. Reception is only open limited hours (7-5 weekdays, 9-5 weekends) and onsite amenities are limited to guest laundry and outdoor BBQ. Room itself was comfortable, clean and well presented. Only negative was that the bar fridge had a very noisy compressor, but we were unable to have this addressed due to the aforementioned front desk hours. As we stayed over the weekend, room was not serviced. This is understandable given staffing can be difficult in regional areas but it was not mentioned anywhere on the website, or at check in. While it's probably still one of the better options available in Shepparton, it's certainly not a bargain and the lack of status recognition is poor form.
 
Is that last image a tiny little travellers palm?

That's a great idea to get the butler to pack and unpack your bags. Wish I thought of that!

I’m not too familiar with plants so can’t help you there.
Yeah the butler is great for unpacking and packing. First night we were a bit tired and he unpacked and put garments on hangers or folded into drawers.
On the last day we had to be out be around 0800 so we went up for breakfast and the butler packed up our clothes and had it all ready for us
 
I’m not too familiar with plants so can’t help you there.
Yeah the butler is great for unpacking and packing. First night we were a bit tired and he unpacked and put garments on hangers or folded into drawers.
On the last day we had to be out be around 0800 so we went up for breakfast and the butler packed up our clothes and had it all ready for us

Travellers palm (as we learnt at the Raffles Bali) is the palm on their logo.

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