How does Accor treat you as an Elite guest?

[Daver6]

Tbh, I feel like in most Accor hotels the priority counter is a joke.

I’ve really only consistently had “priority” in properties with an EL where they check you in there.

That's how I've felt any every hotel for every brand. The only time it has ever worked was the Cosmopolitan in Vegas when it was part of Marriott. You had the typical Vegas mile long check-in lines. Still a decent line for the priority one, but was still a win.

 

[DejaBrew]

How does the Movenpick hotel in Hobart treat me as a platinum?

cough - this time as before.

Hmm… not great at all. I’ll be posting my review in due course after last weekend’s Hobart Lunch.

 

[Zanzaid]

Property: Mercure Sanur
Status: Explorer Platinum
Room booked: Superior
Rate: $110 p/n
Room Upgrade: Deluxe
Free internet: Yes
Early check in / late out: Didn't need early check in. Early check out auto granted to 3pm which was perfect.
Welcome drink: Yes x 2 in app
Welcome Gift: Plate of fruit
Recommend: If you want to be based in Sanur.

Wanted to try this hotel because it was meant to have an executive lounge but I must have missed the memo because I don't think it exists anymore. I certainly couldn't find any mention of it.

Otherwise nice enough hotel, probably only good if you want to be based in Sanur, has a nice beachfront area with tables.

Room was clean and spacious. Breakfast buffet selection was good but I didn't have much time to check it all out.

 

[Zanzaid]

Property: Novotel Bali Ngurah Rai Airport
Status: Explorer Platinum
Room booked: Executive
Rate: $134 p/n
Room Upgrade: Suite
Free internet: Yes, high speed
Early check in / late out: Didn't need either but was offered late check-out til 2pm if I needed.
Welcome drink: Yes x 2 in app
Welcome Gift: Nothing
Recommend: Definitely. Better if you need are leaving soon.

Won't say too much since this one has popped up a few times on here lately but such a nice hotel considering everything.

I was greeted by the manager as I was checking in which was lovely. Upgraded to the suite as well which was a wonderful room.

Breakfast, rooftop and executive lounge are all quite lovely. The lounge runs from midday to 9:30am, hot food starts 5:30-6pm. It's not quite dinner food but certainly quite snacky if that's required.

Despite the slightly more annoying access as mentioned before, I was just using a bunch of airport discounts on grab to counter the extra fee so I really didn't mind. Definitely would stay again and possible a while trip if it was less than a week, unless you prefer to be in the hotspots!

 

[outthere1000]

I was in Gold briefly as a Qantas benefit, but didn't think much of it. At the Novotel on Collins St, Melbourne, the prority check-in line was ignored in favour or non-status people arriving after we did. We requested late check-out and were given a one-hour extension, from 11am to 12am - but the room access card expired at 11am and we had to go to the desk to get it renewed for the remaining 50 mins.. Nothing special about the room. At least the price was right (immediately post-Covid, so an excellent rate).
At the Mantra at Sydney Airport, the room upgrade amounted to the top floor, not airport-facing, and no welcome amenities. From memory, they didn't have priority check-in.
At the Mercure Albert Park (a new property at the time) the welcome was nice (though no separate checkin) but there was no obvious room upgrade; on the contrary, we booked a room with balcony, which is what we got, but there was a huge structural pillar in the middle of the (small) balcony so there was room to squeeze in only one small chair - I'd call it a room downgrade, let alone an upgrade.
Novotel Sydney International is always nice to me and always gives me the room type (high floor, airport-facing) I request, once putting me on the premium top floor (as a Silver), which was appreciated. However, as their room rates have gone up suddenly (in the last year) by 30%–60%, I won't be staying there again.
All in all, Gold was very unimpressive. Since then I've dropped to Silver and that's good enough for me - I'm happy just with the welcome drink.

 

[Willie]

All Gold courtesy of Amex plat charge.

Peppers Gallery Canberra, arrived 20 mins before advertised check in time and told no... still cleaning... come back later!
Received an upgrade (actually the entire hotel needs one), a printed card from management and strangely a whole packet of double dipped Tim Tams!
Two drink vouchers in the app, the bar serves draft Moretti beer which was great.
Parking is an hysterical trip to an adjacent building with another access card!
It's an old hotel aching for some love and it is just a little bit weird!

Ooh roo

Willie

 

[airstriker]

Property: Sofitel Darling Harbour
Status: Explorer Gold
Room booked: Luxury Corner room,Club Millesime
Rate: $530 one night (best price guarantee)
Room Upgrade: no
Free internet: Yes
Early check in / late out: 1:30pm checkin, 11:30am checkout
Welcome drink: Yes x 2 in app
Welcome Gift: none
Recommend:
This property has been covered many times in this post so what I wanted to talk about is best price guarantee.
Had a stay with Mrs in Sydney so after hearing a lot of positives about this property, I was keen to have a look at it myself. As it was a Friday night stay, the cost of booking was expensive but I had accumulates ALL points through All Signature program and used it to book the stay (little more than $800 which took 22,000 points and $11). When i was researching the booking, I noticed that Hotels.com had a cheaper rate of $710 but it stated that this was 'Member price'.

After reading the terms and conditions of Best price guarantee, it said something about member price not being applicable but since Member price of Hotels.com is open to anyone, I requested the best price guarantee based on this price but was not very hopeful.

To my surprise, they came through with the Best price guarantee and offered me $533 for the night which seems to be 25% off the cheaper price ($710 x 0.75) and not 25% off the difference which would only have been about $110 lower than $800. Also, they allowed me to pay for this in points so ended up costing 14,000 points and $31 in cash.

Overall, very happy with the result and the stay was also quite good (although the heated pool could definitely use some more heat). Keen to hear about other people's experiences with best price guarantee

 

[DJTravels]

Best price guarantee

Good to see this being put to use! I've tried a few times, but each time missed a trick or two, be it timestamps, or not EXACTLY the same named room, etc that stopped me from getting a discount!

 

[airstriker]

I have cropped the photo to not include personal info but I took a photo of the hotels.com website and this is what I sent