How does Accor treat you as an Elite guest?

Property: Pullman Sydney Airport
Status: Accor Plus Platinum
Room booked: Superior Room
Rate: $250 per night member rate, I think there was rugby on, was busy
Room upgrade: No, but given higher floor
Free internet: Yes
Free breakfast: yes (Platinum benefit)
Early check in / late out: not required, arrived in the evening left by 7am
Welcome drink: 2 vouchers in app, redeemed for beers at the bar.
Welcome gift: Yes, couple apples and a pear, mineral water and generic welcome card.
Recommend: Yes if it suits.

Now I should have booked the suite when I saw it for $260 a few days before but my plans were not firm, looked like a price error which was fixed later 😀

There was rugby on the Saturday I needed to stay so price was a bit higher than usual, overall stay was fine, stormy in Sydney so uber wait was huge, clever me decided to catch the bus because the rain had stopped of course it bucketed down when I’m 100 meters from the entrance, so I was a bit of a drowned rat walking in.

Hotel was packed and I was checking in later so no upgrade, but a higher floor, status recognition an after thought otherwise pleasant enough, girl at the bar gave me free drinks without checking my vouchers, I just mentioned I had them, I didn’t want to get her in trouble so I did ask after the 2nd drink if she needed to check off the vouchers and then she did 🤷‍♂️

Room was nice and quiet, got a good sleep before an early rise.

Breakfast in the restaurant downstairs pretty standard and quiet at just after 6am.

I’m not sure how the Novotel compares but was about $350 for the same night.

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Property: Pullman Pattaya Hotel G
Status: Accor Plus Platinum
Room booked: Deluxe Room
Rate: ~$100 per night (longer stay, comp breakfast)
Room upgrade: Yes, Premium Room, top floor
Free internet: Yes
Free breakfast: yes (Rate + Platinum benefit)
Early check in / late out: early checkin not required, late check out denied due to hotel being booked out (was a long weekend and hotel was heaving)
Welcome drink: 4 vouchers in app, redeemed at bar and cafe
Welcome gift: Yes, Fruit plate and welcome card.
Recommend: Yes if it suits. Though personally if I’m in the same area again I’ll try the M Gallery or Movenpick.

Short break with my sister and her husband, she had stayed at this hotel/resort before so I booked for all of us.

It feels like a mix between resort and hotel with a conference space.

Check-in was smooth, pro-active room upgrades for both rooms which was generous.

Rooms are nice aircon works well, bed was firmer than I like but otherwise no complaints.

Housekeeping was in and out every morning while we had breakfast, no matter if it was just after 6 or at nearly 10, so were obviously keeping an eye out.

Platinum gave access to the lounge for breakfast, afternoon tea and evening canapé/coughtails, this was extended to the 2nd room too which was also generous.

Lounge is much quieter at breakfast to the restaurant and just a smaller subset of the same dishes.

It was all above mid/average Thai hotel fare, but excellent staff who learnt your names and preferences quickly.

Hotel was packed with families and couples, so pool and cabanas were packed most of the time, also several conference/group functions, so not a place for a quiet chill.

Not a bad stay, but if we come to this area again I’d try the Movenpick or Mgallery in Jomtien

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Property: Movenpick Sukhumvit 15
Status: Accor Plus Platinum
Room booked: Classic Interior Room
Rate: $150 per night Hotel Escape Sale
Room upgrade: Yes to executive room on exec lounge floor
Free internet: Yes
Free breakfast: yes (Platinum benefit)
Early check in / late out: early check in not required. Late checkout given to 3pm.
Welcome drink: 2 vouchers in app, redeemed for mojitos in rooftop bar.
Welcome gift: Yes, fruit, macarons and welcome card.
Recommend: Yes, pretty happy, normally stay Sofitel but it was almost 700 a night when I was booking.

Nice hotel, after arriving and confirming my status was whisked off to the lounge for check-in, convenient really as our upgraded room was at the end of the corridor from the lounge.

Nice welcome, run through the amenities and set loose.

Room was at the end of the corridor, nice and quiet, soft bed 😀, separate bath and shower.

I had the best sleep here, I think I just need a softer bed.

Small issue with the cistern constantly filling but a quick call and maintenance was there to fix.

Hotel does a tuktuk transfer to T21 every 30 mins, so convenient for shopping and access to metro/bts though it’s not to far to walk if you want. So the rest of BKK is at your fingertips, much shopping and eating was done.

Lounge was full at breakfast and evening canapés, but could still get a seat, a nice selection of options, not quite Sofitel but better than the Pullman.

Given the price, this is now a contender in the area for us, but we’ll probably still default to Sofitel when we can.

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Property: Mercure Frankfurt City Messe
Status: Accor Plus Platinum
Room booked: Standard Double Room
Rate: 56.25 EUR (including 4 EUR city tax) 25% OFF SUMMER SALE, 3 NIGHTS MINIMUM STAY (FULLY FLEXIBLE)
Room upgrade: Superior Room with 2 single beds (which could be pushed together)
Free internet: Yes, and quite good too
Free breakfast: No, we're in Europe!
Early check in / late out: Not needed
Welcome drink: 2 vouchers in app, redeemed for Sprite at the bar.
Welcome gift: No.
Recommend: Yes if it suits.

Second hotel my girlfriend stayed at in Germany whilst looking for apartments in Marburg. This booking was made way back in June when Accor was running a 25% off promotion for Europe which included fully flexible, pay at hotel rates. I booked this speculatively in case we needed to arrive in Germany early (indeed I booked a further 2 weeks here which we ended up cancelling as we managed to find an apartment on Monday and move in on Saturday just as we're supposed to check out of here).

As for the hotel itself, it's pretty good for a Mercure. Fairly modern and clean so not much to complain about here. If you have been to a Mercure before you'll know exactly what to expect, that is a mid-scale hotel. Location wise we're about a 5 minute walk (if that) from the Hauptbahnhof (Hbf) - main train station of Frankfurt. The only concern about this hotel really is its location, as it seems everything near the Hbf is sketchy (more so than even San Francisco).

At check in I had a double bed room booked for my partner and I however the check in agent seeing our 4 bags, offered us an upgrade to a superior room on the 1st floor that had more space and a couch:

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Interestingly enough this hotel had a minibar with coke, beers and bottled water, which unfortunately I couldn't raid as it wasn't part of MGallery. There is a coffee machine but I couldn't manage to get it to work (I chalk that one up to the machine needing a good descaling). There were two chairs in the room which was helpful as it allowed my girlfriend and I to scour the apartment listings at the hotel before going out to get various administrative activities attended to.

The bathroom was modern, and for those who have a serious shub allergy, you won't be suffering here:
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One other thing I should point out is that the service at the hotel was on point. On several occasions I needed to ask for things we didn't have (i.e. spoons and knives to eat food we bought outside) and they gave us what we needed no questions asked.

Would I recommend staying at this Accor property? Absolutely. It's a modern and clean hotel room near the train station. Certainly if you can find this hotel for this price and you need to be taking the train daily from Frankfurt, it's a must.

As an aside, and I suspect some people are wondering why were we staying in the German capital* of Frankfurt when we could've just as easily found a hotel in Marburg (where we planned on living). Couple points here: first hotels are super cheap in Frankfurt compared to Marburg (i.e. 50 Euro a night compared to 70 or 80 Euro per night). Second, I want to stay at a chain when I am abroad due to potential language barrier issues. I've stay at independent hotel in Germany and struggled to check in. Second, we weren't sure whether we would end up living in Marburg given how tricky it can be finding an apartment and so planned on looking at apartments in nearby Gießen. Third, it is much easier to set up services like a bank account from Frankfurt than Marburg. Fourth, it's cheaper to live in Frankfurt thanks to apps like TooGoodToGo. Fifth, it is much cheaper to get a rental car from Frankfurt airport than elsewhere (which we needed to move our 4 checked bags to our new apartment and do some shopping at Ikea) . And for those about to chime in and ask, but what about all the train tickets you had to buy to go between Frankfurt and Marburg, remember, there is the Deutscheland ticket which offers unlimited travel on RB, RE, S-Bahn, U-Bahn and other buses and local transport for 58 Euros per month. For those interested in buying such a ticket, I would recommend looking at the app mopla, which allows you to buy the ticket using your credit card (other sites require a German bank account), and also let you cancel the Deustcheland ticket subscription at the end of the month.

-RooFlyer88
 
Interestingly enough this hotel had a minibar with coke, beers and bottled water, which unfortunately I couldn't raid as it wasn't part of MGallery.
Be careful with this enhanced expectation as it no longer appears in the list.
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Having said that, a couple of MGallery properties I've stayed at this year did still offer free soft drinks from the minibar, but as usual - YMMV.
 
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