How do I speak to Qantas

Discussion in 'Qantas Frequent Flyer Program' started by ausfox, May 28, 2014.

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  1. ausfox

    ausfox Member

    Dec 20, 2012
    243
    65
    Mel
    I have been attempting to contact Qantas with a voucher query, however after the third unsuccessful wait on the 13 number ( the last time for 35 minutes) I have given up.
    I cannot find an email contact on the website so where do I go for assistance?
     

  2. harvyk

    harvyk Senior Member

    Apr 15, 2009
    6,433
    2,012
    CBR
    Flight Map:
    View my flight map
    On 13 13 13 or another number?
    I called QF twice this morning to sort out a booking, I was through in 30 seconds tops, and that's as a PS.
     
  3. ausfox

    ausfox Member

    Dec 20, 2012
    243
    65
    Mel
    I tried 131131 and 131313.
     
  4. BD1959

    BD1959 Established Member

    May 11, 2011
    1,727
    796
    MEL
  5. Quickstatus

    Quickstatus Senior Member

    Oct 13, 2013
    6,111
    2,889
    NSW
    131313.
    Ive never had any more than a few seconds wait.

    if you have had delays in getting through try ringing after 10pm.

    Its the only call centre where I actually say "thank you for taking my call" as they are usually so quick in answering my call and can usually fix any issues quickly.
     
  6. sampson

    sampson Guest

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