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How do Hyatt treat you as an Elite?

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Can I ask what this property was like? I think it was an old Pullman? Or Meridian?
It's a tad out of the way but it's by no means isolated. It was probably a 20-25 minute walk to Arc de Triomphe and onwards down the Champs-Élysées. The lounge has very nice, panoramic views but the offerings are limited. The room was solid. Still on the small (i.e. Paris) side but certainly functional. The bathroom didn't have a tub but again made good use of space. I had a very long delay checking in, something like 12 minutes just to be served and then 18 minutes to check-out. I'd go there again but I wouldn't be paying more than about EUR190 a night, tops. Of course, Hyatt has a limited offering in Paris (like 99% of the world) and this is really the only economical option. The Madeleine property is top-notch and one of my favourites but its prices can get very high and because of it's size I don't believe the suite upgrade benefit (and certainly not the ability to apply a TSU) applies.
 
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laffer

Member
Joined
Aug 21, 2008
Messages
330
It's a tad out of the way but it's by no means isolated. It was probably a 20-25 minute walk to Arc de Triomphe and onwards down the Champs-Élysées. The lounge has very nice, panoramic views but the offerings are limited. The room was solid. Still on the small (i.e. Paris) side but certainly functional. The bathroom didn't have a tub but again made good use of space. I had a very long delay checking in, something like 12 minutes just to be served and then 18 minutes to check-out. I'd go there again but I wouldn't be paying more than about EUR190 a night, tops. Of course, Hyatt has a limited offering in Paris (like 99% of the world) and this is really the only economical option. The Madeleine property is top-notch and one of my favourites but it's prices can get very high and because of it's size I don't believe the suite upgrade benefit (and certainly not the ability to apply a TSU) applies.

Thanks Danger. I have stayed at the Vendome property once but it’s pficds are well beyond reach for a longish stay. So keen to see how this property gets on.
 

kermatu

AFF Supporter
Joined
May 27, 2012
Messages
5,977
Qantas
Platinum 1
Virgin
Platinum
Property: Hyatt Regency Perth
Status: Second lowest level - whatever it is called.
Room: Base room
Received: Upgrade to Club room on 9th floor (guaranteed at time of booking)
Comments: Again got a good rate on the basic room one night through direct query with the hotel, along with promise of club room and access despite status.
Club was good. Also got a bottle of wine and welcome note. Less than 24 hours at hotel, but all up a good experience.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Park Hyatt Istanbul - Mackas Palas
Room booked: park king
Rate: EUR222 one night Hyatt Privé, one night USD125 plus 10k points, one night 20k points
Received: premium king, escorted to the room by the front desk duty manager, full breakfast, 4pm check-out, handwritten welcome note and bowl of whole fruit replaced daily, multiple bottles of water, twice-daily housekeeping, USD100 F&B credit as part of Privé that was extended to include non-F&B.
 
Last edited:

rock86

Established Member
Joined
Jul 18, 2017
Messages
1,103
Status: top tier
Property: Park Hyatt Istanbul - Mackas Palas
Room booked: park king
Rate: EUR222 one night Hyatt Privé, one night USD125 plus 10k points, one night 20k points
Received: premium king, escorted to the room by the front desk duty manager, full breakfast, 4pm check-out, handwritten welcome note and bowl of whole fruit replaced daily, multiple bottles of water, twice-daily housekeeping, USD100 F&B credit as part of Privé that was extended to include non-F&B.
As a non-elite, I love using Hyatt Prive
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Hyatt Place London Heathrow
Room booked: king
Rate: Four, one-night stays all around GBP80
Received: high floor king (three stays with a runway view), full breakfast, 4pm check-out, plate of three pieces of fruit (accompanied by a typed, personal note from the front desk manager on my last stay).
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Grand Hyatt Kuala Lumpur
Room booked: Grand king
Rate: MYR1604 total for three nights
Received: Grand Twin Towers view suite king, personal welcome from the director of rooms, very early check-in, waived credit card guarantee, breakfast in the restaurant, multiple bottles of water per day, evening turndown, 4pm check-out. There is no better Hyatt in the world, as far as I'm concerned.

Property: Hyatt Regency Kathmandu
Room booked: Regency king
Rate: five nights USD50 plus 2.5k (points plus cash), plus tax
Received: Regency suite king, early check-in, breakfast in the restaurant, multiple 1L bottles of water per day, evening turndown, whole fruit plate.
 

kermatu

AFF Supporter
Joined
May 27, 2012
Messages
5,977
Qantas
Platinum 1
Virgin
Platinum
Property: Hyatt At Olive 8, Seattle
Status: Second lowest level - whatever it is called.
Room: Base room - 1.5 nights
Received: Upgrade to Suite, top floor
Extras: Bottle of wine and note, early check-in.

Very quick, unanticipated trip to US and Canada with a little bit of free time. Arrived in Seattle and for simplicity just went with this hotel as I stayed here on my first ever US trip earlier this decade. Granted an early check-in and given a suite upgrade - had agreed in advance to pay an extra half-day rate but this was waived. Terrific large room with separate living room, great bathroom and a wet bar. We barely utilised it but appreciated the generous upgrade. Also got a bottle of wine and welcome note (delivered some time in afternoon). Note acknowledged my return after 7 years!

Was never treated so well back when I was a top-tier status holder.
 

kermatu

AFF Supporter
Joined
May 27, 2012
Messages
5,977
Qantas
Platinum 1
Virgin
Platinum
Property: Hyatt Regency Vancouver
Status: Second lowest level - whatever it is called.
Room: Base King room - 2 nights
Received: King room, city view high floor
Extras: Nil

Stayed here twice in 2011 so chose it again. Reasonable upgrade given status, but a bit of a letdown. No access to club, and refused request to get room with balcony (lucky to score gorgeous weather this time of year). Minimal time in hotel, so no big deal. But back to reality.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Park Hyatt Canberra
Room booked: Park king
Rate: $243 for one night
Received: Park suite king (although not without calling the check-in agent's bluff on "Unfortunately, we don't have any suites available), 4pm check-out, lounge access.
 

esquire

Member
Joined
Aug 19, 2009
Messages
310
Status: Globalist
Property: Hyatt Regency Wangjing (Beijing)
Room booked: Standard View Room
Rate:~ $226 per night night (3 nights)
Received: Deluxe Club View Suite, bottle of NZ Pinot (they obviously checked somewhere that this is my preferred wine- this is not a cheap option in China and not on the usual wine list!), nuts, fresh flowers, fruit and note from GM. Also personally introduced to GM, Hotel manager and Regency Club Manager! Absolute star treatment.
Regency club was amazing. High quality food and alcohol, including cooked to order dinners and breakfasts. Bread/pastries were high quality! (the GM is German)
Having stayed in many Hyatt hotels this is by far the most amazing Hyatt Regency ever.
Highly recommended even if it is a little out of the centre of the city.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Grand Hyatt Mumbai
Room booked: Grand king
Rate: INR6900 plus tax per night for four nights, extended stay rate (20% off laundry, spa, F&B)
Received: Verandah suite, personal welcome from the duty manager and general manager, breakfast in the restaurant, multiple bottles of water per day, evening turndown, sit-down chat with the general manager (where I expressed disappointment with the latest changes to the loyalty program), six cookies, small box of chocolates, 6pm check-out.

Property: Park Hyatt Hyderabad
Room booked: Park king
Rate: INR6350 plus tax per night for four nights, extended stay rate (as above)
Received: Park executive suite, breakfast in the restaurant, fruit bowl and sweet treat replenished daily, sit-down chat with the director of rooms (again, disappointment conveyed), 4pm check-out, evening turndown.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: top tier
Property: Grand Hyatt Kuala Lumpur
Room booked: Grand king
Rate: One night category 1 to 4 free night; two nights MYR1056 total
Received: King deluxe, early check-in, 4pm check-out, evening turndown, breakfast in restaurant, multiple bottles of water.

Property: Hyatt Place Bangkok
Room booked: Standard king
Rate: Four nights 16k points plus THB8157 total
Received: Standard king with sofa bed, early check-in, late check-out, full breakfast.

Property: Grand Hyatt Jakarta
Room booked: Grand king
Rate: Two nights USD269 total
Received: Premier suite, large whole fruit bowl replenished daily, typed welcome note, box of three small sweets, multiple bottles of water, breakfast in restaurant.
 

laffer

Member
Joined
Aug 21, 2008
Messages
330
Status: Discoverist
Room Booked: Standard King
Property: Park Hyatt Saigon

Late check out offered to 2pm, fruit bowl replenished daily (some great local fruit), personal escort to room on check in, plenty of water, free drink of choice at bar.

Had a slight issue with noise in my room. Taken care of immediately. Offered to move and when I asked to do so arranged for someone to come up and collect my bags immediately. Room service was top notch and came to collect the in room dining table within 10 mins of being called. A fantastic hotel and great service.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: Top tier
Property: Grand Hyatt Singapore
Room booked: Grand king
Rate: One night category 1 to 7 certificate
Received: Grand king with Club access, greeted curbside by two staff and escorted to room for check-in formalities, complimentary pressing of one suit or two items of clothing, 4pm check-out, multiple bottles of water, evening turndown, typed welcome note from the assistant director of rooms.

Property: Hyatt Place Raleigh-Durham Airport
Room booked: King with sofa bed
Rate: USD42 (using a $50 BRG voucher)
Received: King high floor with sofa bed, two bottles of water, waived security guarantee.

Property: Hyatt Regency Toronto
Room booked: Regency king with TSU applied to a deluxe suite
Rate: Two nights 12k per night and one night CAD196
Received: Director suite, advance email from the GM (with a number of other staff copied in) welcoming me, requesting preferences and offering assistance, escort to the room by the duty manager on arrival, large sliced fruit platter, some fancy 1L bottle of water, 4pm check-out, typed welcome note from the GM with his business card, evening turndown, restaurant breakfast buffet (no lounge), assistance post-stay with mailing forgotten items.

Property: Hyatt Centric Chicago Magnificent Mile
Room booked: King
Rate: USD321 for three nights
Received: Executive king suite, restaurant breakfast buffet, as much bottled water as a wanted.

Property: Hyatt House New York/Chelsea
Room booked: View den king
Rate: USD437 total for three nights
Received: View studio kitchen suite king bed (this room type is not a suite), early check-in, two bottles of water daily.

Property: Hyatt Place Niagara Falls
Room booked: King plus sofa bed
Rate: USD57 (using a $50 BRG voucher) for one night and USD82 for two nights
Received: King high floor with sofa bed, two bottles of water daily, sit-down with the GM.
 

twiningb

Member
Joined
Sep 2, 2015
Messages
242
Just wanted to give Hyatt a thumbs-up for this:

I am in World of Hyatt but have no status. I made a booking for lunch at the New York Grill at the Park Hyatt Tokyo, while staying elsewhere in town at the Conrad. It started as an email enquiry about whether they could cater same-day for my coeliac wife, and they confirmed within an hour and offered booking times. I mentioned my World of Hyatt number and they said they'd noted it.

After our (excellent) lunch, I paid and then realised I'd forgotten to give my World of Hyatt number on the card slip. They said it was already taken care of.

Mere hours later, I refreshed my account and I had the points for lunch.

And I also received points for a drink in the Hyatt Regency Sydney bar while my wife was at a function there, about a year ago. And all this was despite the fact that I couldn't find any confirmation that Hyatt awards points for dining while not a room guest.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: Top tier
Property: Hyatt Regency Sydney
Room booked: One king
Rate: $131 for one night (using a BRG voucher)
Received: Advance email checking on arrival and preferences; harbour view balcony suite (which is not a suite); three pieces of fruit; 4 x 500mL bottles of Italian water; evening turndown; 4pm check-out.

Property: Hyatt Regency Sydney
Room booked: One king
Rate: $319 total for two nights (using a BRG voucher)
Received: Harbour view king; handwritten card welcoming me back, noting my disappointment and apologising for the issues the previous stay; bottle of red; evening turndown; 4pm check-out.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
Status: Top tier
Property: Hyatt Regency Sydney
Room booked: One king with TSU applied
Rate: Across separate reservations on a 16 night stay the rate averaged about $180 a night
Received: Advance email checking on arrival and preferences; harbour view balcony suite (which is not a suite); multiple apples and 500mL bottles of Italian water; evening turndown; 4pm check-out; typed welcome note (seven days after arrival).
 

windycityf

Member
Joined
Jan 6, 2016
Messages
102
Status: Top tier
Property: Hyatt Regency Sydney
Room booked: One king with TSU applied
Rate: Across separate reservations on a 16 night stay the rate averaged about $180 a night
Received: Advance email checking on arrival and preferences; harbour view balcony suite (which is not a suite); multiple apples and 500mL bottles of Italian water; evening turndown; 4pm check-out; typed welcome note (seven days after arrival).
I am curious to know, have you ever been given anything better then a Harbour View Balcony? I tend to do longer stays at this property so I usually use TSU. I complained after my last stay, and considered other properties. I tried the Hilton my last visit and no. I tried other properties and considered just paying up for the club access, but on 7 night stays it starts to really add up.

We shall see how my next stay goes... will report back in a few weeks
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,137
I am curious to know, have you ever been given anything better then a Harbour View Balcony? I tend to do longer stays at this property so I usually use TSU. I complained after my last stay, and considered other properties. I tried the Hilton my last visit and no. I tried other properties and considered just paying up for the club access, but on 7 night stays it starts to really add up.

We shall see how my next stay goes... will report back in a few weeks
I have received the harbour view balcony suite (i.e. studio) a couple of times without a TSU but have never received a proper suite (I think the hotel refers to them as a regency executive suite).
 

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