How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[drross]

Double miles or double points promo starting again ..march to 30 June.

 

[Deleted member 29185]

Hilton Sydney
$219 for King Deluxe
Upgraded to King Executive (corner room)
One bottle of water
One apple
Allowed use of Exec. lounge pre check in and after check out
Welcome back note from GM
Pack of 4 shortbreads
Complementary buffet breakfast for 2 (offered, not requested)
Turn down service and chocolates
Morning newspaper
Complementary WiFi
All you can watch movie deal for $29 (I wasn't well so I made use of this, but selected 3 ordinary movies....which did allow me to get some sleep though )

Very impressed with Sydney Hilton, love the private drive through laneway port-cochere. The check-in manager (Tony) rates as possibly the best I've come across (in any hotel chain). Room, I thought was small (even though it was a corner exec.), but was more than adequate as only Lisa and I this trip. Exec lounge was superb and the nibblies were of a high standard (not to mention very tasty). Best of all is location. Very handy. We'll certainly be back.

​

 

[beardoc]

Hilton Diagonal Mar, Barcelona
21-25 March
Various rates, 105EUR-149EUR
Booked: King Hilton Guestroom.
Upgraded: King Executive Room.
Also: Letter from GM, chocolates in room, 2 bottles of water each day (had to call last day - you don't want to drink Barcelona water!), and 2 full breakfasts in Indigo Restaurant daily.

This is a spectacular hotel - would absolutely stay here again.

 

[dfcatch]

Doubletree SJU

Booked AAA rate, basic Queen room, upgraded to King Room with balcony to pool.


Hilton SFO Bayfront

Booked basic room, upgraded to King Executive room. Welcomed as a diamond member, thanked profusely for my loyalty


Hampton Inn Santa Cruz

Booked basic guest room, upgraded to King corner room.

 

[trippin_the_rift]

Great going at Sydney Hilton this year.

4 stays, of which two were upgraded to standard exec level king room (from super cheap guest room).
1 was upgraded to King Relaxation Suite and the other to a King Suite.

The only flexible rate I paid (~$430) ended up with the smallest room of the lot.

Big like for Sydney Hilton.

 

[sinophile888]

I received my HHonours Gold card yesterday. Grateful thanks again to serfty!

 

[k3nnis]

I got mine 3 days ago as well

I received my HHonours Gold card yesterday. Grateful thanks again to serfty!

 

[straitman]

Hilton South Wharf 28th March
Paid $215 for king guestoom
Upgraded to two bedroom suite
Two bottles of water
Welcome back note from GM

 

[beardoc]

Hilton Moscow Leningradskaya
HH Diamond.
Booked: Hilton King Guest, various rates, 4800-9000 rubles/night (AUD 158-295/night - there seems to be a conference here so it was more expensive than usual)
Received: Twin Executive Room (we decided to just take it and not argue). Welcome beer and food platter with note from GM.

This hotel is just gorgeous - the Executive Lounge is this beautiful gold roofed room with wonderful service, great food, good coffee and an excellent canapes selection at night which often made our dinner. It's reasonably convenient to everything via the red line Metro, too.

We'll be back!

 

[dfcatch]

Hilton South Wharf 28th March
Paid $215 for king guestoom
Upgraded to two bedroom suite
Two bottles of water
Welcome back note from GM

Good to see you got your water

 

[straitman]

Good to see you got your water

.... and wardrobe doors :!:

 

[dfcatch]

I submitted feedback on the inconsistency of service at BNE.

Received the auto-reply from Hilton, stating that they have forwarded my comments to the hotel and would await their response.

Received another email a few days later noting that BNE had failed to respond, apologising, and sending out a Free Night certificate as compensation for not getting a response.

Can't complain at that

 

[Kefci2000]

Hilton Midtown NY
Upgrade from Queen STD to King Exec with exec lounge access and breakfast

 

[Hvr]

Hilton Millennium NYC upgraded from standard room to junior suite overlooking the WTC site.

And it is cold outside. Am inside warming up before I head off to see 'Nice work if you can get it' on Broadway tonight.

 

[Kefci2000]

Hilton Millennium NYC upgraded from standard room to junior suite overlooking the WTC site.

And it is cold outside. Am inside warming up before I head off to see 'Nice work if you can get it' on Broadway tonight.

Very nice, I walked past it this afternoon.....6C outside bloody cold.

Have gone back to room to thaw out also

Would have stayed downtown except all my meetings are midtown Mon/Tues......enjoy NY

 

[toronto]

Hilton Garden Inn Frankfurt Airport
EU117 per night king
Upgrated plus free wifi and full hot breakfast in the restaurant
Good value, will return back

 

[simongr]

Hilton Jeddah - first time back there since the room upgrades new benefits kicked in.

Booked - Hilton King Guest SAR 1188 (A$308)+++
Got - Hilton Exec floor Twin Single!!! Not happy
Revised Got - Al sultan suite - two bathrooms, king bed, large living room, dining table

Access to Exec Lounge (though there is also a club room but I have NFI what that is) but that is only worth it for breakfast given the canapes and drinks are somewhat limited in Saudi...

 

[beardoc]

Hilton Madrid Airport
HH Diamond.
Booked: King Hilton Guestroom - EUR125 (40% off special code)
Received: Upgrade to King Executive Room, Letter from GM, bottles of water (which taste like sea water!), and Exec Lounge Access. Breakfast in Executive Lounge or Restaurant.

I have to say, I probably won't stay here again. It's clean, and a nice hotel, but it's a little bit out in the boonies for Madrid - a guesthouse in Central Madrid would be much more fun. Executive Lounge is a little spartan. There's a nice Lavazza coffee machine, but otherwise the Executive Lounge is a bit dull and the food isn't that great. It's also rare to see a member of staff in the Executive Lounge so you can't get assistance.

 

[straitman]

This Friday & Saturday nights we have two rooms booked at HSW prior to leaving for Fiji.

One in SWMBO's name (HH Gold) and one in my name (HH Diamond). It was the best way to get 2 appropriate rooms incl HPC discount for 3 adults and 3 kids.

SWMBO has already been upgraded to a 2 bedroom suite city view and I have no upgrade :!:

 

[Deleted member 29185]

This Friday & Saturday nights we have two rooms booked at HSW prior to leaving for Fiji.

One in SWMBO's name (HH Gold) and one in my name (HH Diamond). It was the best way to get 2 appropriate rooms incl HPC discount for 3 adults and 3 kids.

SWMBO has already been upgraded to a 2 bedroom suite city view and I have no upgrade :!:

I hope Fiji drys out a bit for you :shock: (not to mention for the poor Fijians).

PS, you can get diamond points and upgrades etc for up to 2 rooms in a single booking. Only downside is that you still only get counted as one stay.