How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[boomy]

arrived late into Adelaide about 2 weeks and also received drink vouchers for Collins Bar. Must be some sort of recognition for when the exec lounge is closed

It's a nice thing to do. When I arrived late once to HBNE they sent a bottle of Chandon to my room. When I asked what's the occasion I was told it's a "small compensation" for not being able to use the lounge that night.

 

[vmile]

Download the Hilton
App log into your account and add your Hilton Honors card to Passbook.
This should more than suffice to show your status.

My status change (correction?) did come through last night from Blue to Gold, and using Passbook for the first time, (thank you Princess Fiona for that tip), presented my new accreditation at the front desk.

All smiles, and yes, "your internet charges will be reversed sir".

So thank you one and all for your advise, and now off to MBK for some retail therapy.

 

[GeeZed]

Status: Gold
Property: Hilton Arcadia coughet (Karon Beach)
Date: Mid March for 5 nights
Rate: Booked via 3rd party site (opaque)
Booked: 2x Garden King rooms
Received: 2x Junior Suites garden view 8th floor Lotus Wing

My wife and I also received Panorama Lounge access (Our non-status travelling companions didn't which if fair although they did get upgrade). Wireless internet access was also included for total party. This property has a dedicated HH desk for check-in / check-out and info and assistance with anything and right from arrival they gave us VIP treatment. All staff were extremely helpful.

 

[JMFK]

Status: Diamond
Property: Hilton Sydney
Dates: March 24
Rate: $199
Booked: King Guestroom Plus
Received: King Executive

Typical stay at Hilton Sydney. Upgraded to Exec Room on 27th floor. No suite, but great rate so not complaining!

Sorry I missed you boomy!

 

[jetlagger]

Status: Gold
Property: Hilton Arcadia coughet (Karon Beach)
Date: Mid March for 5 nights
Rate: Booked via 3rd party site (opaque)
Booked: 2x Garden King rooms
Received: 2x Junior Suites garden view 8th floor Lotus Wing

My wife and I also received Panorama Lounge access (Our non-status travelling companions didn't which if fair although they did get upgrade). Wireless internet access was also included for total party. This property has a dedicated HH desk for check-in / check-out and info and assistance with anything and right from arrival they gave us VIP treatment. All staff were extremely helpful.

Did you receive the flower Lei, cold towel & welcome drink on arrival?
I enjoyed my stay at this Hilton.
The suite room in the Lotus Wing was very nice & the lounge & staff were very pleasing with a great sunset view from the balcony.
Albeit its an older property, the spacious grounds & proximity to the beach are special.

 

[boomy]

Status: Diamond
Property: Hilton Sydney
Dates: March 24
Rate: $199
Booked: King Guestroom Plus
Received: King Executive

Typical stay at Hilton Sydney. Upgraded to Exec Room on 27th floor. No suite, but great rate so not complaining!

Sorry I missed you boomy!

Bad luck this time. My flight was late into SYD and I only arrived just before 7pm so I knew you won't be there.
My stay was almost identical to yours, I guess premium upgrades were not available last night.
Hope to catch up next time.

 

[punter]

Status: Gold
Property: HOTP
Dates: March 21
Rate: $229
Booked: King Hilton
Received: King Executive

2 bottles of water and some candy on the bed upon arrival. Breakfast in the Exec Lounge was quite good, coffee free. A very pleasant stay.

 

[JessicaTam]

Status: Gold
Property: HOTP
Dates: March 21
Rate: $229
Booked: King Hilton
Received: King Executive

2 bottles of water and some candy on the bed upon arrival. Breakfast in the Exec Lounge was quite good, coffee free. A very pleasant stay.

Breakfast downstairs is excellent if Golds get it as a bennie.

 

[Flashback]

Breakfast downstairs is excellent if Golds get it as a bennie.

Breakfast is indeed a benefit for HHG and HHD (albeit technically continental) - although the only place I've heard of this being enforced is the USA.

 

[Aussie_flyer]

I haven't stayed at HOTP in some time but a year or two ago breakfast downstairs was no problem as a gold

 

[Cynicor]

Breakfast is indeed a benefit for HHG and HHD (albeit technically continental) - although the only place I've heard of this being enforced is the USA.

But to the letter of the rule, it's only a continental breakfast so I wouldn't necessarily make too much noise.

 

[JessicaTam]

But to the letter of the rule, it's only a continental breakfast so I wouldn't necessarily make too much noise.

Thanks.

I should have made myself clearer. I meant breakfast downstairs as opposed to in the exec lounge, which you have now clarified.

 

[QF029]

Status: Gold
Property: Hilton Adelaide
Dates: March 13 (3 nights)
Rate: $151 AAA rate
Booked: King Hilton
Received: King Executive

2 bottles of water restocked daily, turndown service each night. Breakfast in the restaurant - I didn't bother asking if I was eligible, I just presented myself and they marked me off their hard copy list of eligible guests each day. A very pleasant stay.

 

[LACE]

Status: Gold
Property: Hilton San Francisco Financial District
Dates: February 8 (3 nights)
Booked: King Room
Received: King Executive, 2 bottles water daily.

Property: Hilton Vancouver Metrotown
Dates: February 25 (2 nights)
Booked: King Room
Received: 1 Bedroom King, continental breakfast daily, 2 bottles water

 

[DeKa]

2 years of this guff and I had no idea... Thank You!!

Do you know if this is still the case (or if it was ever the case for Hilton Sydney)?

 

[Cynicor]

It works for all hilton chain hotels but is not guaranteed. It relies on then accessing our reservation prior to checking and upgrading you, or entering new comments.

 

[mushypeas]

Status: Gold
Property: Hilton Adelaide
Nights: 3 nights
Rate: $159 - Corp Rate
Booked: King Hilton
Received: King Executive

Usual perks - water/exec lounge/breakfast downstairs and also now also the infamous $5 coffee... ridiculous.

 

[JessicaTam]

Status: Diamond
Property: Hilton Adelaide
Date: 27-28 March
Booked: King Hilton
Received: King Executive

2 bottles of water. No turn down or welcome note - not that I think I have ever had one at ADL.

I had breakfast downstairs and when told of the $5 coffee I declined. I passed on my disappointment when checking out, which I was assured would be passed on.

 

[GCC]

Status: Gold
Property: Hilton Adelaide
Nights: 3 nights
Rate: $159 - Corp Rate
Booked: King Hilton
Received: King Executive

Usual perks - water/exec lounge/breakfast downstairs and also now also the infamous $5 coffee... ridiculous.

Sorry to wander OT, but how are people finding Hilton ADL generally?

Used to be my automatic choice, but have noticed it slip down the Tripadvisor ratings from 1 to 14. Booking a 3 night stay with my daughter in May, and 2 connecting rooms at Hilton (will be HH Gold) are $151 each pn, or by comparison a 2 BR apartment at the Mantra Hindmarsh Square is $244.

 

[froggerADL]

Sorry to wander OT, but how are people finding Hilton ADL generally?

Used to be my automatic choice, but have noticed it slip down the Tripadvisor ratings from 1 to 14. Booking a 3 night stay with my daughter in May, and 2 connecting rooms at Hilton (will be HH Gold) are $151 each pn, or by comparison a 2 BR apartment at the Mantra Hindmarsh Square is $244.

I quite like it. Will the Mantra give you free breakfast and most likely an upgrade to an executive room?