When I opened a Travel Bank a couple of weeks back, I was sent an email with a bunch of details regarding a username and password but it also mentioned that the 'Username' is your Velocity number and 'Password' your password, which worked perfectly for me.
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
Join Velocity Frequent Flyer, Virgin Australia's Frequent Flyer program, for free today and start earning Points and Status Credits. Redeem with Velocity partners and when you fly with Virgin Australia.
When I opened a Travel Bank a couple of weeks back, I was sent an email with a bunch of details regarding a username and password but it also mentioned that the 'Username' is your Velocity number and 'Password' your password, which worked perfectly for me.
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