If anyone’s interested enough in the question “How often are check-in luggage scales calibrated?”, my better-half works in the same FedGov department that holds all the standards for measures & does stuff like checking petrol-bowser accuracy. National Measurement Institute.
Just to add to Forg's insider perspective, I also work in the weighing industry and as per above, certainly all "official" airport scales in any modern economy, are supposed to be NMI (or equiv Gov. body) approved as Legal For Trade scales because a financial transaction is potentially levied based on the scale's judgement. This is exact same as petrol pumps, parking meters, retail scales etc. The same rules do not necessarily extend to "courtesy scales" which you can find scattered around airports in boarding gates etc. However, QANTAS over the last year or so have been replacing the coughpy old dial scale hand luggage frames with more up to date digital versions (made by the Japanese company I work for) and they decided to make sure these new scales are also NMI approved which means they are considerably more expensive than non-NMI approved scales. There was an interesting article in the SYD paper a while back, about exactly this topic......
Read the article here
If your personal scales differ to these official scales I'd bet my left and right ones that the airport scales are correct!
Personal Scales vs Proper ones - who is right?
One thing that you often hear though (including that article), is punters talking about their bathroom scales or hand held luggage scales. Frankly speaking, those type of scales are cheap & cheerful technology usually made in a Chinese toy factory. You are talking sub $100 items vs NMI approved scales that would typically sell for closer to a grand. We also supply the often controversial boarding gate scales that JQ use. These are commonly the source of angry discussions from peeps who insist that their scales at home know better. Bottom line with all these official scales where excess fees can be charged, is that a licensed weighing company is engaged to check and certify them at least once a year. (For JQ & QF that's us) These are industrial grade scales and the passive environs of an airport are heaven for them compared to the harsh industrial or freight depots where they typically get used. The only way any of these would be weighing incorrectly would be if they sustained serious damage/shock-loading (vehicle or similar). If they were found to be damaged, they'd be swapped out and repaired which also requires re-verification.
Check-In counter built in Scales
The built in scales you see at the check in counters are mostly made by a globally successful NZ company called ATRAX. They specialise in airport scales and they are absolutely all NMI approved and you'll see them all over the world. The scales at self check-in counters are also often made by these guys. As per above, these scales are checked & re-calibrated at least every 12 months and you should see a calibration sticker with a date and the local licensed company that's done it. The masses used for checking and certifying scales are also certified and traceable.
Global Standards
Pretty much all countries that hail from the "British empire" would follow exact same rules and process regarding legal-for-trade weighing instruments. In Australia it's now the role of NMI not just to approve an instrument for trade use (that approval process can typically cost us as scale manufacturers about $25K per model so it's not cheap!), but they are also responsible for policing Weights & Measures compliance. 10 years or so ago, the latter was responsibility of state Gov Weights & Measures officers but like a lot of things, this was reduced and centralised so in reality, not much policing happens any more. There are NMI bodies all over the world and most now have mutual recognition agreements. Certainly Japan, Aus, Europe & UK all recognise and approve products for/with each other. The US runs a similar system called "NTEP".
Hope that helps inform the "masses"



or at least cure insomnia
