Squirrel.Monkey
Member
- Joined
- Dec 10, 2014
- Posts
- 107
Months ago I booked a 7 night stay at one of the Accor hotels (Grand Mercure apartments, Bargara, Queensland) I am here now and I have discovered the hotel is no longer part of the Accor group. New ownerhip took over day 2 of my stay. I asked the new owners what would happen with points and Status points and they said I would get 1 night's worth. Has anyone else experienced this? I was not notified about the ownership change prior to arriving or on arrival. I am going to take it up with Accor Plus but I was just wondering if anyone else has come across this and what was their experience.
TIA.
TIA.