Hotel comments come to light...

[lovestotravel]

Hmmmm. Mine shows the comment (about expected arrival time) from a booking I made at a US hotel. That booking was about the fourth or fifth last booking I made on the Hilton website. And it seems to automatically show up no matter which property I go to book. I can't see any secret internal comments (eg. 'pushy Hilton Macquarie member, assign cough room') anywhere.

Same here, but the comments in mine were typed by someone at a hotel but I really can't remember when.

After my last visit to the Hilton Surfers Paradise, I was really expecting some comments, similar to yours but maybe not the word "Pushy" perhaps something a little stronger like "LOWEST FLOOR POSSIBLE CLOSE TO ELEVATOR: TWIN ROOM ONLY"

 

[IainF]

In the defence of HOTP, they did look after Mrs F very well, and I would think they will be watching their comments in the future they place on guests bookings.
However, as other have suggested, I wonder if I go & alter comments in future bookings, what would happen..... "VIP GUEST:EF Privileges:Suite where possible"

 

[simongr]

As I said I don't think that is necessary - 4/4 since the new rules came in regarding suites being available to upgrade into.

 

[IainF]

I can see you are doing OK with them Simon, but as she is booking through Engencia, this is her first since December.... And only because I rang up to discuss it.

 

[beardoc]

I have seen these comments on making new bookings occasionally - at Hilton York when making the booking it mentioned my MyWay choices for upgrades, etc.

Usually when I go back and look at my bookings, on the comments section, it just says "Comments: On file".

Are people able to look at their comments section when reviewing previously booked bookings?

 

[serfty]

...

Are people able to look at their comments section when reviewing previously booked bookings?

Not directly ... as you noted - it appears when doing new bookings made in the same session after you have reviewed an existing booking.

 

[Formal Hall]

Excellent trick, just found this in the comments field for an upcoming visit to Bangkok:

20% OFF DISC DINING AT ALL OUTLETS, EXCEPT IN-RM DINING *ETA 1225H ETD 1600H :EXECUTIVE FLOOR BENEFITS:UPGRADE

I am an HH Gold; so anything which makes an Exec floor upgrade appear more likely is a good thing.

 

[Deleted member 29185]

I've checked mine.....

SEFTY?????

"2 Guests - Hilton HHonors_ SPOUSE STAYS FREE"

 

[Reggie]

Nothing on mine.

 

[muppet]

Yikes
HOTP - "Must Show Valid Gov ID"
HSP - "TURNDOWN REQUEST:NP - GOLD COAST BULLETIN"

Get the GOV ID one... although have never been actually asked. What's with hilton surfers comments?

m

 

[Deleted member 29185]

Seems this anomaly has been removed from view.

 

[simongr]

Yikes
HOTP - "Must Show Valid Gov ID"
HSP - "TURNDOWN REQUEST:NP - GOLD COAST BULLETIN"

Get the GOV ID one... although have never been actually asked. What's with hilton surfers comments?

m

Probably something about the turn down service...

 

[tinkybelle]

this is all im seeing on all of mine!

Comments:

On file

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