Popeye
Member
- Joined
- Jul 5, 2018
- Posts
- 121
- Qantas
- LT Gold
Hi All ,
In HNL and I called QF yesty to change flights to get home early. Agent I got (Rod) was extremely rude straight up and was oblivious to the possibility of a cat 4 Hurricane approachi g the islands. When i filled him in he told me that there was a $800 change fee on my two biz saver fares and that as the change being made was voluntarily by me that be advised i would have to pay and told me to claim it on my travel insurance. Well Rod , Hawaiian, Aa and Delta have all waived change fees for those wanti g to get out. My hotel also offered to refund the prepaid nights if i didnt use them and by the way Rod the island alert system has a tivated a Hurricane warning.
In HNL and I called QF yesty to change flights to get home early. Agent I got (Rod) was extremely rude straight up and was oblivious to the possibility of a cat 4 Hurricane approachi g the islands. When i filled him in he told me that there was a $800 change fee on my two biz saver fares and that as the change being made was voluntarily by me that be advised i would have to pay and told me to claim it on my travel insurance. Well Rod , Hawaiian, Aa and Delta have all waived change fees for those wanti g to get out. My hotel also offered to refund the prepaid nights if i didnt use them and by the way Rod the island alert system has a tivated a Hurricane warning.