Pro-active unsolicited rate adjustment from Conrad Bali today following the commencement of the 40% sale. Not really surprising as I always find Conrad have an incredible customer service approach.
Dear Mr. PJM
Warmest Greetings from Conrad Bali!
Thank you for your recent reservation, from 11[SUP]th[/SUP]– 14[SUP]th[/SUP] April 2016 (3 nights) at 1 (one) Resort Ocean Suite room withconfirmation number xx_x.
Herewith, we would like to inform you that as ourvaluable Hilton Honors Diamond member you are eligible for our most wait flashsale with 40% discount rate that offered only to our Hilton Honors member;hence we take the liberty to change your current rate to the 40% discount rate at US$ 249++ perroom per night in the same room at 1 (one) Resort Ocean Suite room.
We will charge your credit card xx_x xx_x xx_x xx_xexp. xx_x following in to the new rate at US$ 249++ per room per night.
Above rate is subject to 21% tax and services. We willsend you the new e-confirmation letter to your e-mail.
I hope above information suits you well andplease do not hesitate to contact us for further assistance.
We are looking forward to welcoming you atConrad Bali!
Thank you
Best regards,