wiz
Member
- Joined
- Jun 7, 2006
- Posts
- 147
I'm a pretty loyal customer of AMEX, but I think I'm suffering from Infrequent-Offer Stress Syndrome. It's been a couple of years now since Bonii-Gate, so I'm wondering when the next stunner deal is due? 
I can understand that AMEX is probably STILL licking its wounds, and there is now a very tight system in place for all promotional offers, however I regret that I have not been targeted for ANY promotions recently. The only postcards I've been receiving are the odd 20% discount points-for-credit offers (good luck!)... Incidentally, I have the Platinum charge and complimentary Platinum Credit Card (or whatever it's called these days).
Please don't get me wrong - I just like to get some sort of value-for-money, given that new card members are receiving generous sign-up offers, and not to mention the AUD has been sitting around parity with the USD for some time (hence, increased income from the Australian market)... I suppose I just get the feeling that since the last 'mistake', existing card holders will no longer benefit from ongoing membership.
So, heed warning, come next renewal; either do something to reward long-term loyalty (well, 10+ years), or arm your cancellations team with a lot of ammunition, 'cause they'll be needing it!

I can understand that AMEX is probably STILL licking its wounds, and there is now a very tight system in place for all promotional offers, however I regret that I have not been targeted for ANY promotions recently. The only postcards I've been receiving are the odd 20% discount points-for-credit offers (good luck!)... Incidentally, I have the Platinum charge and complimentary Platinum Credit Card (or whatever it's called these days).
Please don't get me wrong - I just like to get some sort of value-for-money, given that new card members are receiving generous sign-up offers, and not to mention the AUD has been sitting around parity with the USD for some time (hence, increased income from the Australian market)... I suppose I just get the feeling that since the last 'mistake', existing card holders will no longer benefit from ongoing membership.
So, heed warning, come next renewal; either do something to reward long-term loyalty (well, 10+ years), or arm your cancellations team with a lot of ammunition, 'cause they'll be needing it!

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