re: Has anyone had success with the call-up method for "Marginal" xASA's?
Ok tried again to book a JASA Mebourne to Auckland...located a classic award for the dates I wanted ( all QF flights) and called up...CSR told me it could not be done...I then explained that it could and used the script and she apologised and said there had been so many changes that it was hard to keep up, I identified the flights and numbers for her, she said she could only see Mel-Auckland direct and not the Mel - Bris - Auckland flight that I could see on my screen, explained that I wanted the later flight if possible, she said she would have to investigate and put me on hold and then after 10 minutes of holding I was cut off...don't think I am meant to go to NZ anytime soon. I will try again later when I am at home...so for the record I do not want to go direct ...should that be an issue ?