Yesterday I scraped together all of our points, even borrowed some from the kids whose flights I normally pay for anyway, lucky for me they also buy wine from Epiqure
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Rang up the Premium desk to book one last mASA for me and Mrs Dalek. Three attempts to get through to Premium and the call kept dropping back to the normal line. Eventually one of the operators, Tracey, walked around to the Premium and told me they were a bit short staffed at the moment. It was probably a bad day to ring with the announcement of the call centre closures, I imagine morale was pretty poor yesterday.
Anyway Tracey offered to help and after sorting out some other flight issues for me she set about booking 2 First award flights from LHR to MEL in November this year. She knew what to do and everything went smoothly though I was taken aback by 2 x $1395.24 co-payment. This seemed a bit high, no explanation offered other than the taxes. Maybe
michaele is correct about a last minute gouge on these flights by Qantas.
That's mostly cleaned me out of points and it will be my first (and possibly last) Qantas flight in first class. It will also give us both a good headstart at retaining Platinum next year.