I am flying to Adelaide at the end of the month. I normally fly Flexi but the company who asked me to go would only pay a Saver Fare, so I rang to upgrade as I usually do when I buy my ticket and the team member wanted to charge me a $35 fee for each person on each flight ( hubby is flying with me). The team member said it would be $140 now to upgrade return via the priority phone line.
She said this was rule they had bought in at the beginning of the year. I have made 24 flights in the last year and I was gob smacked as I always book Flexi and then ring to upgrade. I have never been told about the new rule or charged a fee.
My question is has anyone on the forum been charged to upgrade. Thanks.
She said this was rule they had bought in at the beginning of the year. I have made 24 flights in the last year and I was gob smacked as I always book Flexi and then ring to upgrade. I have never been told about the new rule or charged a fee.
My question is has anyone on the forum been charged to upgrade. Thanks.
