Hainan Mel LHR in J $4.7K

[MarthaWolf]

Booked 2 business class via Hainan Airlines from Sydney to Dubai and transit point of 2 hrs with Haikou airport and since Hainan Airlines is virgin partner
airline, points should have been Sydney to Dubai and unfortunately virgin only gave Sydney to Haikou and Haikou to Sydney only and REFUSED to give points from Hakou to Dubai and Dubai to Haikou saying
“Our partnership on Hainan Airlines only allows to earn on the flight taken within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan). Since these flights occurred outside the eligible regions, neither leg will earn Points or Status Credits. “

I find this very misleading and confusing. Travellers be warned.

Wow! Just returned from Europe, originally booked SIA reward seats MEL-SIN for a stopover then J tix with $ ex-SIN on Qatar but had to change to Hainan SIN-HAK-LHR return with a lot of extra itinerary pfaffing. Was counting on points and SCs of some sort and will be somewhat peeved with Virgin if it all comes to nought from them.
“Honey I shrunk the network!”