Grand Stanford

Status
Not open for further replies.

turtlemichael

Established Member
Joined
May 24, 2006
Posts
1,911
I've booked two nights at the Grand Stanford Hong Kong - one on points and one at a Club Intercontinental rate. I didn't want to pay for two nights at the CI rate because we don't get in until about 10.00pm and i want to use up some remaining points from RA days long ago. I only have Gold status with the chain now. We have had a few emails back and forth as I tried to get them to link the bookings and to avoid a room change. No deal. They are not prepared for me to stay in the lower level award room and accept a downgrade. They would rather the extra expense of a room change. Doesn't make a lot of sense to me. Am I missing something?
 
I reckon just ask them at check in. Logic would say they'd fix it up there. I've stayed there before and got excellent service. Hopefully it ends well for you.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.
Back
Top