Got moved off my bassinet seat T2150 hours before flight

[KSC]

Hi there,
I have a flight many months away booked a bassinet seat 1A and seat 1E for another passenger. I was moved to 1E and 1F(No bassinet) on a QF A330 flight to Singapore. I have amended back myself, just wondering why this may have happened?
I'm sure there is a ton of reasons.

 

[Quickstatus]

Im assuming you booked a bassinet seat because you are travelling with an infant eligible to be in a bassinet?

 

[KSC]

Im assuming you booked a bassinet seat because you are travelling with an infant eligible to be in a bassinet?

Yes that is correct. I'm Bronze for life so no other method to get this seat unless VH approves me for CL

 

[Quickstatus]

If Bronze, how were you able to book a bassinet seat many months away as they are usually blocked off because they are bulkhead seats.
As far as I know bassinet seats can be requested but not booked.

 

[KSC]

If Bronze, how were you able to book a bassinet seat many months away as they are usually blocked off because they are bulkhead seats.
As far as I know bassinet seats can be requested but not booked.

I had the capability to select them in the app and online. This has been the way for a long time as far as I know.

 

[Quickstatus]

I had the capability to select them in the app and online

Likely the QF MMB opens up availability when you have an infant booking.
As to why it happeed, No idea.
Likely you need to keep an eye on it.
But beware it is not guaranteed.

 

[MEL_Traveller]

Hi there,
I have a flight many months away booked a bassinet seat 1A and seat 1E for another passenger. I was moved to 1E and 1F(No bassinet) on a QF A330 flight to Singapore. I have amended back myself, just wondering why this may have happened?
I'm sure there is a ton of reasons.

It might be worth giving Qantas a call, or reaching out to them via social media.

Remind them that you actually have an infant and require the bassinet seat.

Maybe there’s some system glitch moving you out.

No idea if QF can do anything, but it can’t hurt!

 

[KSC]

It might be worth giving Qantas a call, or reaching out to them via social media.

Remind them that you actually have an infant and require the bassinet seat.

Maybe there’s some system glitch moving you out.

No idea if QF can do anything, but it can’t hurt!

If QF play musical chairs again and I get kicked out again, I will definitely call.

 

[NM]

Qantas has been making some aircraft and schedule changes related to A330 operations. It is possible that your flight was "adjusted" temporarily to a different seating configuration and then back again. While the end result is the same aircraft type/configuration, there can sometimes be seating re-assignments when this happens. It is normally related to parts of the aircraft where the original seat no longer exists so affected passengers are moved to new seats, then when the aircraft type changes back the same system decides there is no need to change these passengers again since their assigned seats are valid.

However, I do note that all of the A330 seat maps for QF aircraft show 1A as a bassinet position. Perhaps there was a temp change to A380 and back to A330? So that may explain the loss of 1A and being able to re-select it later. Not ideal, but sometimes computers get confused.

 

[MEL_Traveller]

If QF play musical chairs again and I get kicked out again, I will definitely call.

Could be too late if it catches you unaware and someone else grabs your seat

 

[KSC]

Qantas has been making some aircraft and schedule changes related to A330 operations. It is possible that your flight was "adjusted" temporarily to a different seating configuration and then back again. While the end result is the same aircraft type/configuration, there can sometimes be seating re-assignments when this happens. It is normally related to parts of the aircraft where the original seat no longer exists so affected passengers are moved to new seats, then when the aircraft type changes back the same system decides there is no need to change these passengers again since their assigned seats are valid.

However, I do note that all of the A330 seat maps for QF aircraft show 1A as a bassinet position. Perhaps there was a temp change to A380 and back to A330? So that may explain the loss of 1A and being able to re-select it later. Not ideal, but sometimes computers get confused.

I prayed too hard for a a380 equipment swap lol.

 

[DC3]

Im assuming you booked a bassinet seat because you are travelling with an infant eligible to be in a bassinet?

Oh. So there’s an occupant for the bassinet? That changes the whole thing.

 

[MEL_Traveller]

Oh. So there’s an occupant for the bassinet? That changes the whole thing.

Yes! (pax is with infant)

 

[Quickstatus]

So there’s an occupant for the bassinet?

See post #3

 

[SYD]

You’d think a simple equipment swap could cause that except, AFAIK the J seats don’t change, just the first row of whY has a baby toss between window and middle seats…

 

[DC3]

Yes! (pax is with infant)

Yes, I get it now. Some AFFer prefer those seats just because they are bulkheads.

 

[SYD]

Yes, I get it now. Some AFFer prefer those seats just because they are bulkheads.

But they’re only selectable by CL/P1 outside T-80.

 

[madrooster]

I'm sure there is a ton of reasons.

The auto reseating that happens when there's a configuration swap keeps doing this... there's no valid reason for it happening and QF should fix it but that's another argument. You will want to keep an eye on it... it will probably keep happening.

If Bronze, how were you able to book a bassinet seat many months away as they are usually blocked off because they are bulkhead seats.
As far as I know bassinet seats can be requested but not booked.

If you have an INF in the PNR you can book the bassinets. Most Amadeus airlines have this functionality enabled. Amadeus is also smart enough to open up the neighbouring seats as well usually for travel companions.

 

[KSC]

The auto reseating that happens when there's a configuration swap keeps doing this... there's no valid reason for it happening and QF should fix it but that's another argument. You will want to keep an eye on it... it will probably keep happening.



If you have an INF in the PNR you can book the bassinets. Most Amadeus airlines have this functionality enabled. Amadeus is also smart enough to open up the neighbouring seats as well usually for travel companions.

Yes correct the neighboring seat opened up for me.

 

[KSC]

Could be too late if it catches you unaware and someone else grabs your seat

Stars quite clearly on my booking there is an infant . Not sure if there is anything else that could be done.

Post automatically merged: Yesterday at 8:21 PM

Yes, I get it now. Some AFFer prefer those seats just because they are bulkheads.

Yep I love the bulk head seats for the leg room.