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Good news story - visited both the MEL and SYD First lounges on the same day

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swilk

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Oct 29, 2008
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After a difficult time checking in (1st check-in suite closed with ambiguous signs on the doorway and no one manning the J check-in counter) we boarded the early morning flight from MEL to AUK on Jan 7th for our holiday in NZ. We had taken advantage of a J sale PER to AUK and had scheduled an NZ internal flight down to WLG where we needed to end up that evening.

An hour after boarding all passengers were taken off the aircraft due to a technical fault (parking brake) which required a new part to be flown down from Sydney.

We were told $30 food vouchers would be provided and the flight would be re-scheduled later that afternoon. That meant we would miss our NZ connection by a few hours.

I discussed our situation with Qantas and they offered to re-route us to WLG via SYD. We kept our J seats on both the MEL/SYD and SYD/WLG sectors.

The folk back in the MEL first lounge were terrific, looking after us, phoning NZ on our behalf and also contacting the meet and greet car company we had arranged to pick us up in WEL from the AirNZ flight and rescheduling them to coincide with the new QF fight late in the evening.

We forfeited the NZ flight but ended up where we wanted to be a few hours late. All in all a good outcome.

So...we had two visits to the Mel 1st Lounge and one visit to the SYD 1st lounge a few hours apart.

Thank you Qantas and particularly the MEL 1st Lounge staff. I don't remember the gentleman's name but Red Roo if you could please pass on those thanks.
 
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AustraliaPoochie

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Mate, its not AUK, I made that error when I first joined on here, and got a telling off.
Auckland Airport is actually AKL.
AUK is Alakanuk in the US.
And you got WLG right several times, but WEL came into play! WEL is Welcom Airport, in South Africa.
Pedantic know it all, but I will close my reply here on that.
But great you got to visit both MEL and SYD F lounges, I have yet to try either.
LOVE the SKlounge at SYD though.
 

swilk

Member
Joined
Oct 29, 2008
Messages
153
Mate, its not AUK, I made that error when I first joined on here, and got a telling off.
Auckland Airport is actually AKL.
AUK is Alakanuk in the US.
And you got WLG right several times, but WEL came into play! WEL is Welcom Airport, in South Africa.
Pedantic know it all, but I will close my reply here on that.
But great you got to visit both MEL and SYD F lounges, I have yet to try either.
LOVE the SKlounge at SYD though.
Thanks Poochie. I thought I had corrected all of them before posting but some sneaky little bugs snuck through.

AUK does sound like Orc which is pure NZ though so you'll have to forgive me that one..

BTW we did have an internal NZ flight from ZQN (looked that one up!) to AKL and got to experience the "epic" LOTR safety video. Very cool!
 
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