Gold to Platinum Eligible sectors waiver | Australian Frequent Flyer
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Gold to Platinum Eligible sectors waiver

Will99

Junior Member
Joined
Feb 6, 2020
Messages
10
Hi All

thought people might be interested. I upgraded from gold to platinum recently despite only having flown 6/8 eligible sectors.

I had achieved 1100 status credits earlier in the year and had a few flights cancelled due to COVID.

I emailed them the other day and asked nicely if they would be able to waive the extra flights. They asked for the booking numbers and said they consider it on a case by case basis.
48hours later they replied and they’ve upgraded me to full platinum status.

cheers

will
 

flydoc

Member
Joined
Apr 24, 2015
Messages
195
Hi All

thought people might be interested. I upgraded from gold to platinum recently despite only having flown 6/8 eligible sectors.

I had achieved 1100 status credits earlier in the year and had a few flights cancelled due to COVID.

I emailed them the other day and asked nicely if they would be able to waive the extra flights. They asked for the booking numbers and said they consider it on a case by case basis.
48hours later they replied and they’ve upgraded me to full platinum status.

cheers

will
A nice gesture in all the circumstances. Hopefully you are able to enjoy the benefits in months to come...we will know soon enough when there is clarity around the ownership of VA2
 

Will99

Junior Member
Joined
Feb 6, 2020
Messages
10
Yes it was. In my email to them I acknowledge I might not get much or any use out of it but I had been looking forward to it so it’s nice to have gotten before the possible demise of VA.
 

Kandy

Junior Member
Joined
May 20, 2018
Messages
28
Hello
Did you get 12 months only on your Platinum rather than the extension?

I had a similar scenario. I had 910 Status Credits, a cancelled booking in March with Singapore Airlines and a cancelled booking with VA in June, with 8/8 eligible sectors.
With the bonus 35 points etc I was up to 980 but had SC dropping off before the last lot.
I asked them to upgrade me to Plat, and they did after evidence of my cancelled flights.

Got 12 months on platinum (we'll see if we can actually use it haha and what happens in a few months), which I used to attempt to status match Qatar. Haven't received the card yet, so we'll see how it goes.
 

Mexpirate

Junior Member
Joined
Apr 14, 2019
Messages
38
Lucky you!

I was due to tick over to platinum with a flight with Singapore 31st March and already had 14 eligible sectors under my belt, also had a return flight to the UK booked via VA I was supposed to be boarding tomorrow which would qualify me on the return leg even without the Singapore flights (I'll be submitting a chargeback on that now)

Was told no and just watching the credits slowly dissapear now - probably irrelevant the way things are going.
 

Mexpirate

Junior Member
Joined
Apr 14, 2019
Messages
38
Thought I'd have another crack, attached tickets and laid out the expected SC earn for each sector that was previously booked with both SQ and VA - prompt response acknowledging that I would have qualified had flights not been cancelled and confirming that my status has been upgraded to platinum.

Worth getting in touch if anyone had bookings that would have caused them to jump a tier
 

Budbrian

Junior Member
Joined
Jun 19, 2016
Messages
19
Thought I'd have another crack, attached tickets and laid out the expected SC earn for each sector that was previously booked with both SQ and VA - prompt response acknowledging that I would have qualified had flights not been cancelled and confirming that my status has been upgraded to platinum.

Worth getting in touch if anyone had bookings that would have caused them to jump a tier
did you call them or email. If email..do you their email address. Cheers.
 

kpc

Senior Member
Joined
Mar 11, 2003
Messages
6,470
Qantas
Platinum
Virgin
Gold
Hi All

thought people might be interested. I upgraded from gold to platinum recently despite only having flown 6/8 eligible sectors.

I had achieved 1100 status credits earlier in the year and had a few flights cancelled due to COVID.

I emailed them the other day and asked nicely if they would be able to waive the extra flights. They asked for the booking numbers and said they consider it on a case by case basis.
48hours later they replied and they’ve upgraded me to full platinum status.

cheers

will
Oh I'm in this exact situation...earnt over 1000 SCs and done 6/8 sectors. My last 2 sectors was going to be a rtn Syd-Bne flight which was cancelled. Which email did you send it to?
 

AustraliaPoochie

Established Member
Joined
Feb 9, 2014
Messages
4,246
Hi All

thought people might be interested. I upgraded from gold to platinum recently despite only having flown 6/8 eligible sectors.

I had achieved 1100 status credits earlier in the year and had a few flights cancelled due to COVID.

I emailed them the other day and asked nicely if they would be able to waive the extra flights. They asked for the booking numbers and said they consider it on a case by case basis.
48hours later they replied and they’ve upgraded me to full platinum status.

cheers

will
Would have to wait and see if you will reap the benefits.
As to if VAversion2 changes its model to LCC without a FF program, or not.
 

kpc

Senior Member
Joined
Mar 11, 2003
Messages
6,470
Qantas
Platinum
Virgin
Gold
Oh I'm in this exact situation...earnt over 1000 SCs and done 6/8 sectors. My last 2 sectors was going to be a rtn Syd-Bne flight which was cancelled. Which email did you send it to?
Similar result as OP....upgraded to Va Plat with > 1000 SCs and 6/8 Va segments flown. Had a Covid 19 cancelled rtn booking SYD- BNE, which I supplied the booking reference....so is Va Plat worth anything??
 

Happy Dude

Established Member
Joined
Oct 13, 2006
Messages
1,271
....so is Va Plat worth anything??
It used to be but clearly not anymore, now that they're handing it out like pills at a rave :D

Hopefully we'll all get to use the benefits again shortly. Priority stuff and Row 3 for free are my faves.
 
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