GGL Experiences | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

GGL Experiences

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
Now that a few members are moving in the general direction of BA and seeking GFL I thought it might be appropriate to start a GGL thread. Whilst it is easy to see how this might become a bit of a challenge to the wonderfully comical QF Platinum One thread I hope we can avoid the whole "a crew member once spoke to me therefore QF P1 is fantastic" approach.

So a couple of recent experiences for me. First up it seems to me that AA flights through major hubs, read CLT and ORD, lead to Concierge Key treatment including meet and greet and pre-boarding. I find the latter a touch embarrassing if I am honest.

The GGL phone line is beyond brilliant. Today they fixed up a QF failure without even questioning it. They are able to go straight into bookings and sort things out without going back to others in the chain. This to me is the biggest benefit.

Last week I just could not face Club World on LHR-SIN so called the GL line applied a joker and used points for the confirmed F upgrade. I'll have three of those jokers for next year.

I know it is easy to poke fun at the Qantas Frequent Flyer Stockholm Syndrome posters here, but this is not what this thread is about. Let's focus on the positives and negatives about being a BA GGL.
 
Last edited:

levelnine

Active Member
Joined
Nov 7, 2009
Messages
670
What, exactly, are the negatives? It looks only positive, when viewed from the perspective of QF P1.
 

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
What, exactly, are the negatives?
To maximise the benefits it does mean flying BA a fair bit, and that is never great if it involves anything less than F. I think QF does more complimentary upgrades, or did in my days as a P1.

Overall though I have had overwhelmingly positive experiences.
 

trippin_the_rift

Established Member
AFF Supporter
Joined
Apr 2, 2006
Messages
3,696
Folks which have GGL have a lot of good things to say about the status tier.

Has being GGL changed your flying/spend/Avios earning behaviour?

If QF Plat is 5/10....what would you rate GGL?
 

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
Folks which have GGL have a lot of good things to say about the status tier.

Has being GGL changed your flying/spend/Avios earning behaviour?

If QF Plat is 5/10....what would you rate GGL?
I certainly have a strong preference for BA metal these days. My spend has increased, but in reality my travel patterns have changed too and that has had a greater impact. The ability at booking to upgrade using jokers or GUF's is an incredibly good incentive.

I put GGL at 8.5 to Platimum One's 5. personally I don't even rate P1 as high as 5. BA can still be inconsistent, in many ways no different to QF.It is the certainty of the defined benefits and the utterly brilliant GGL phone line I like.
 

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
I had a great experience yesterday when making a back to back to OSL. I had one of the more experienced pursers and he recognized me from previous trips. He arranged for me to stay on board and had the gate team come aboard to check passport and boarding pass. When i boarded at LHR he immediately came to me prior to take off to make sure I would get my meal selection. He made a point of greeting all emeralds in J too - all before departure He never seemed rushed and it was a full flight with 7 rows of J up to OSL.

BA, like QF, is inconsistent with it's treatment of GGL pax, and part of the issue is poor CSM's. BA has failed to select and train good CSM's who can manage the cabin with ease, adding personal touches without impacting overall service. I never understand it in the service industry when a companies most important assets are its customer facing employees.

Today i am in LHR T3 receiving the full GGL/CCR holder experience. I used the CCR dining room which appears to be open to all these days and was begrudgingly offered the a la carte menu and pointed in the general direction of the coffee and tea making facilities.

So in many respects there are a lot of similarities with QF.....but GGL has tangible, clearly defined, easy to use benefits.
 

drron

Enthusiast
AFF Supporter
Joined
Jul 4, 2002
Messages
20,383
Missed you by a day.We were in the CCR dining room 24 hours ago.So you are right they do let just anyone in.
 

Matt_01

Established Member
AFF Supporter
Joined
Mar 12, 2016
Messages
1,896
Qantas
Platinum 1
Virgin
Platinum
Flights
My Map
Missed you by a day.We were in the CCR dining room 24 hours ago.So you are right they do let just anyone in.
Looking at this post we both missed him at the SYD F lounge a week or so back. The view from my “office”

@TonyHancock would appear that you were in the lounge at the same time as @drron, @mrs.dr.ron and myself but at the other end.

We will have to wait to early next year to see if the CCR let in the “riff raff” when I show up. I have only visited the SIN CCC thanks to @JessicaTam. :p
 
Last edited:

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
Missed you by a day.We were in the CCR dining room 24 hours ago.So you are right they do let just anyone in.
I was in the CCR yesterday, early though I was heading to OSL for a back to back.
 

La Mouette

Member
Joined
Oct 10, 2016
Messages
207
The only outed GGL here appears to be TonyHancock, so it must be an exclusive club! :D I'm tentatively contemplating GGL. I've had to procure a UK credit card, and there were no options that credit to QF, so I signed up to BAEC.

I've had one trip to America on BA metal, which was quite OK and took me halfway to gold. I'm due to start my first LHR flight this week. That trip will take me to gold. If it's OK, then I'll seriously consider GGL. I need one more flight to maintain P1 for another 18 months, but if I credited all the others to BA in my remaining BA year, I should reach GGL.

The main attraction of BA for me (assuming I survive this next flight) is that it appears to be significantly less expensive (~£1000 for J) to fly to Australia from many EU countries via LHR than to depart from LHR directly. I stay near a regional airport that's a couple of hours drive to LHR. But assuming I can get the connecting flights to work, it won't take me significantly longer to fly to say DUB and then LHR and wouldn't cost much more than the petrol to drive to LHR.
 

GoldCanyon340

Established Member
AFF Supporter
Joined
Jun 15, 2011
Messages
2,400
Qantas
Platinum 1
Flights
My Map
The main attraction of BA for me (assuming I survive this next flight) is that it appears to be significantly less expensive (~£1000 for J) to fly to Australia from many EU countries via LHR than to depart from LHR directly. I stay near a regional airport that's a couple of hours drive to LHR. But assuming I can get the connecting flights to work, it won't take me significantly longer to fly to say DUB and then LHR and wouldn't cost much more than the petrol to drive to LHR.
With the new Club World seats coming online an ex-EU round trip to Australia in BA J becomes a significantly better proposition.
 

kermatu

Senior Member
AFF Supporter
Joined
May 27, 2012
Messages
6,115
Qantas
Platinum 1
Virgin
Platinum
Subscribed with great envy...

Has a joker ever been denied in a situation where you know courtesy of EF that there's at least one seat available?
 

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
Subscribed with great envy...

Has a joker ever been denied in a situation where you know courtesy of EF that there's at least one seat available?
I haven’t experienced it, but it can happen if another GGL has ‘played’ a joker on the same flight. I am not sure if say the GGL has taken four seats you may still be able to take one.

Personally I have never had a joker declined and I have used 11 in total over almost five years.
 

La Mouette

Member
Joined
Oct 10, 2016
Messages
207
This thread has gone quiet ... but I remain an aspirational GGL.

I'm nearing the halfway point and the first joker. I'm still crediting QF metal flights to QF to retain P1, but new flights I've booked on BA metal. I haven't noticed any difference in experience yet in my journey from Blue, Bronze, and Silver to Gold. Others will disagree, but BA F is actually OK. I'm writing this using my free Wi-Fi, a feat that QF has not managed in this day and age. And the CCR is quite nice - real food as opposed to green leaves.

I do admit to continuing to maximise all my P1 privileges in Singapore where I know most of the QF team rather than facing the BA lounge there. And I miss the QF Chauffeur Drive, porters, and spa treatments in Sydney.

I feel like I'm cheating on QF, which the logical side of my brain tells me is a ridiculous thought!
 

TonyHancock

Senior Member
AFF Supporter
Joined
Aug 26, 2010
Messages
5,379
Others will disagree, but BA F is actually OK. I'm writing this using my free Wi-Fi, a feat that QF has not managed in this day and age. And the CCR is quite nice - real food as opposed to green leaves.
You'll get no argument from me. I have flown 21 long haul F segments with BA this year and it is just fine. :)
 
  • Like
Reactions: Ade

AFF on Air Podcast

  • British Airways Executive Club – AIR025
    Sat, 30 Nov 2019 22:53:26 AEDT
      Many Australians join Qantas Frequent Flyer by default. But even if you fly with Qantas regularly, you could benefit by using the British Airways Executive Club frequent f ...
  • Married Segments & More – AIR024
    Sat, 16 Nov 2019 04:32:20 AEDT
      Airlines seem to love married segments, but for frequent flyers and travel agents they can be extremely frustrating. Sometimes you'll find an award seat on a flight you w ...
  • HARS (Historic Aircraft Restoration Society) – AIR023
    Sat, 02 Nov 2019 13:24:03 AEDT
      The Historic Aircraft Restoration Society (HARS) boasts a collection of over 60 aircraft, including a retired Qantas 747, Super Constellation and DC-3s. John Travolta's Bo ...
  • “Hidden City” Court Case – AIR022
    Sat, 19 Oct 2019 09:30:46 AEDT
      Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This ...
  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...

Community Statistics

Threads
83,914
Messages
1,952,982
Members
51,372
Latest member
Jo114
Top