GAME OF THRONES - How airlines woo the one per cent (New Yorker Magazine) | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

GAME OF THRONES - How airlines woo the one per cent (New Yorker Magazine)

Status
Not open for further replies.

LittleFokker

Member
AFF Supporter
Joined
Apr 5, 2012
Messages
247
Qantas
LT Silver
Interesting article about "the designers behind Business Class" in the New Yorker Magazine:

GAME OF THRONES - How airlines woo the one per cent.

David Owen: The Designers Behind Business Class : The New Yorker

Well, I didn't know that the seat designs had to subjected to a "delethalizing" process!

Favourite quote: "Private jets divide the wealthy into two classes: there are the rich, who fly first class without thinking about it, and then there are the jet-rich, who have never seen the inside of Concourse B."
 

ermen

Established Member
AFF Supporter
Joined
Oct 9, 2010
Messages
1,208
Great article!

Interesting observation and didn't know it was intentional...
Thought I must say I prefer the non-manual, pushing button way... much more convenient....

Singapore had stipulated that nothing J.P.A. did should undermine the airline’s emphasis on personal service, and the hook, he said, creates an opportunity for passenger interaction. “You might hang your jacket on it when you arrive at your seat, but by the time you’ve sat down a flight attendant will have taken it away.” Similarly, J.P.A. designed the seat so that its transformation into a bed is mainly a manual operation, rather than, as is common, something a passenger can do by pushing buttons. “Usually, a flight attendant will make your bed up for you, maybe while you’re getting ready to go to sleep,” he said.
 

Cruiser Elite

Enthusiast
AFF Supporter
Joined
Oct 31, 2010
Messages
10,721
Flights
My Map
Very interesting indeed - great read - was particularly taken by these couple of lines:

If you have a seating pattern that repeats every seventy inches, sixty inches of leftover space is an expensive extravagance, because the difference between profit and loss on a given flight can be less than the fare from a single seat.

Now that is a slim margin - even slimmer if fare in question is disc Y instead of full F!
 

harvyk

Senior Member
AFF Supporter
Joined
Apr 15, 2009
Messages
6,634
Qantas
Gold
Flights
My Map
Yet it’s not unheard of for people who travel long distances in really good seats to remember the flight as one of the best parts of their trip.
Guilty as charged your honour... :oops:
 

boomy

Senior Member
AFF Supporter
Joined
May 10, 2013
Messages
7,620
My favourite quote:
"If you checked into a luxury hotel and were taken to a room the size of a first-class airplane cabin, and told that you’d be sharing it with eleven people you didn’t know, all of whom would be sleeping within a few feet of your own skinny bed, you wouldn’t be thrilled, especially if you were paying twenty thousand dollars for the experience."
A good perspective of First Class.
 

Sprucegoose

Senior Member
AFF Supporter
Joined
Aug 20, 2003
Messages
6,621
Thanks, a fresh perspective. The human interaction makes for a personal touch to an automated world. It's all so simple!
 
Status
Not open for further replies.

AFF on Air Podcast

  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you're new to the world of frequent flyer points - or moving to a new country - it can be difficult to know where to start. In this episode, Matt discusses the consider ...

Community Statistics

Threads
83,235
Messages
1,932,672
Members
50,859
Latest member
oliver_adl
Top