Four-Year Status Match with Starlux

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
Noticed this via Point Hacks just now: How to get a four-year status match with Starlux - Point Hacks

Until 31 December 2020, Starlux is offering a four-year status match to elite frequent flyers of many other airlines to its Explorer and Insighter tiers, though no official list is provided. If you think you qualify, here’s how to do the Starlux status match:

  1. Enrol as a new Cosmile member if you haven’t already
  2. Download the Tier Match Application Form [PDF] to complete
  3. Attach a copy of your official flight record from the most recent year with the airline which you already hold status with. It should include departure date, origin and destination
  4. Attach a copy of your current airline frequent flyer card, with both the front and back sides
  5. Send everything off to [email protected] for processing
  6. Expect to wait at least a month for the status match to be approved

Have thrown my hat in the ring, using VA gold and digital transaction activity screenshot. Let's see what happens!
 

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
Update:

Dear Exceladdict

Thank you for submitting the request.

We are regret to inform you that Gold Card of Virgin Australia airlines is not included in this program now.

If you are qualified with Platinum Card of Virgin Australia airlines before 31DEC20, we welcome you to submit the request again.

---

If anyone has had luck with VA Gold, I'd be keen to know, otherwise WPs are encouraged to apply :)
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
7,181
Solutions
8
Points
1,325
Qantas
Platinum
Virgin
Red
Well I totally forgot that I had applied for this match. In early December they questioned my name didn't quite match the name on my QF card. QF card just shows first and middle initial along with surname. I explained this and a copy of my passport was needed.

I just received an email telling me that my match to Insighter (their highest tier) was successful. My status is confirmed at that level until Jan 2025. Hopefully I'll be able to make use of it before it expires, but these days, who knows!
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
7,181
Solutions
8
Points
1,325
Qantas
Platinum
Virgin
Red
Membership packed arrived today. I have to say, it's very impressive in terms of a luxurious feel to it. I didn't take a picture of the packaging. But the membership card is metal and quite heavy. It's 3D embossed. The luggage tag is real leather and embossed with my name.

1.jpg
 

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
Membership packed arrived today. I have to say, it's very impressive in terms of a luxurious feel to it. I didn't take a picture of the packaging. But the membership card is metal and quite heavy. It's 3D embossed. The luggage tag is real leather and embossed with my name.

View attachment 246782
Wow they've done a good job with these.
 
Frequent Flyer Solutions has reopened its highly-rated Award Flight Assist service!

The Award Flight Assist team takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
Received an email about it today. I think I will try again based on my QF SG.
 

SYD

Established Member
Joined
Oct 5, 2009
Messages
1,199
Solutions
3
Points
500
Qantas
Platinum
Virgin
Gold
Looks like this offer will end on 31 October, according to LoyaltyLobby.

It’s on my To Do list this w/e. Kicking myself I didn’t do the 4 yr match. At the time I didn’t think I would *ever* benefit. Then suddenly talk of joining OW!

With a July QF anniversary and probably no chance of retaining WP this year, an alternate OWE card in the wallet would be useful!
 

VPS

Senior Member
Joined
Apr 2, 2011
Messages
5,994
Solutions
1
Points
1,335
Qantas
LT Gold
Virgin
Platinum
I'm just trying to a match with Virgin Platinum - is there a way to export my flights from the Virgin website or print the page
It’s on my To Do list this w/e. Kicking myself I didn’t do the 4 yr match. At the time I didn’t think I would *ever* benefit. Then suddenly talk of joining OW!

With a July QF anniversary and probably no chance of retaining WP this year, an alternate OWE card in the wallet would be useful!
I just applied as a Virgin Platinum - the gift from @Matt_01 that just keeps on giving
 

SYD

Established Member
Joined
Oct 5, 2009
Messages
1,199
Solutions
3
Points
500
Qantas
Platinum
Virgin
Gold
I'm just trying to a match with Virgin Platinum - is there a way to export my flights from the Virgin website or print the page

I just applied as a Virgin Platinum - the gift from @Matt_01 that just keeps on giving
There used to be a "print" function that got enhanced a while ago. Printing the activity page from a browser should be ok?
 

SYD

Established Member
Joined
Oct 5, 2009
Messages
1,199
Solutions
3
Points
500
Qantas
Platinum
Virgin
Gold
Just submitted mine against QF WP.

As the say in the Heineken on Mars add - "Now we wait".
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
7,181
Solutions
8
Points
1,325
Qantas
Platinum
Virgin
Red
Looks like this offer will end on 31 October, according to LoyaltyLobby.


Confirmed in the email they sent out the other day

1634966330867.png

There used to be a "print" function that got enhanced a while ago. Printing the activity page from a browser should be ok?

I'm pretty sure I just used either screen grab or print to PDF when I applied.
 

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
Placeholder Reply came through today - will wait and see:
Dear exceladdict,
We have received the application and documents from you.
It will take 30 business days for verification, please wait for the reply from STARLUX Customer Service Center. Your patience is highly appreciated.
Due to plenty of cases, the processing may exceed above 30 business days. We will accelerate it as soon as possible. Once there is the latest news, we will notify you immediately. Thank you for your understanding.
 

Ade

Established Member
Joined
Mar 5, 2019
Messages
1,183
Points
465
Qantas
Platinum
Virgin
Gold
Placeholder Reply came through today - will wait and see:
If you don't mind my asking, did you send the email to [email protected] ?

I just sent them the documents and I got a different response ....

Case Number : 00117026

Dear Mr./Ms.

Thank you for emailing STARLUX Airlines. We will respond to you as quickly as possible
 

VPS

Senior Member
Joined
Apr 2, 2011
Messages
5,994
Solutions
1
Points
1,335
Qantas
LT Gold
Virgin
Platinum
If you don't mind my asking, did you send the email to [email protected] ?

I just sent them the documents and I got a different response ....

Case Number : 00117026

Dear Mr./Ms.

Thank you for emailing STARLUX Airlines. We will respond to you as quickly as possible
That's all I received so far too but my case number was 00116xx_
 

Ade

Established Member
Joined
Mar 5, 2019
Messages
1,183
Points
465
Qantas
Platinum
Virgin
Gold
That's all I received so far too but my case number was 00116xx_
Thanks @VPS. The template response received by @exceladdict seems to be different ... anyways, as long as they are able to process the request, that is all that matters
 

exceladdict

Established Member
Joined
Mar 26, 2014
Messages
2,934
Points
695
Qantas
Gold
Virgin
Gold
If you don't mind my asking, did you send the email to [email protected] ?

I just sent them the documents and I got a different response ....

Case Number : 00117026

Dear Mr./Ms.

Thank you for emailing STARLUX Airlines. We will respond to you as quickly as possible
Yep I got the case number reply on Friday, and then the above this morning.
 
Top