Four-Year Status Match with Starlux

Daver6

Senior Member
Joined
Dec 31, 2011
Posts
7,354
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My experience when applying was this was a rather slow process. I'm sure I went weeks without hearing updates at times.
 

Captain Halliday

Established Member
Joined
Jun 1, 2014
Posts
3,174
Because QF didn't issue new cards during Covid, my QF card is expired even though I'm still WP.

Anyone else had this issue? Just send the expired card with the explanation and screenshot from the app perhaps?
 

SYD

Established Member
Joined
Oct 5, 2009
Posts
1,289
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Platinum
Virgin
Gold
Because QF didn't issue new cards during Covid, my QF card is expired even though I'm still WP.

Anyone else had this issue? Just send the expired card with the explanation and screenshot from the app perhaps?
I unexpectedly got a replacement card because QF Money was active. But as mentioned above, I should have just done a screen shot from the app, as the card is just initials / surname. Also, my card has all the QFF money details (which I had to blank out...)!

BTW, I just received the email with the 30 day holding pattern. We'll see what comes first - Status Match or entry to OW!
 
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exceladdict

Established Member
Joined
Mar 26, 2014
Posts
3,009
Qantas
Gold
Virgin
Gold
Two emails through this morning:
Dear exceladdict,
Thank you for your patience.
We are glad to inform you that your application of Other Airline Member Card Tier Match has been approved. Your card tier will be upgraded to Explorer and you will receive an upgrade notification by mail from COSMILE with the newest card tier validity.
An Explorer member can enjoy benefits including extra baggage allowance, priority baggage handling and accessing STARLUX Airlines VIP Lounge with 1 companion.
For more details about the benefits of Explorer, please refer to COSMILE Tier Privileges.
Thank you for choosing STARLUX Airlines.
We look forward to serving you again in the near future.
And seperately:

Congratulations! Your tier with COSMILE has been upgraded to EXPLORER.
You can enjoy the tier privileges of the current tier until Nov 16, 2023.

This was from QF Gold. Worst case scenario, I'll be looking to match back somewhere else in two years' time!
 

SYD

Established Member
Joined
Oct 5, 2009
Posts
1,289
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About the 24th based on your previous posts. I lodged mine on the 25th. Let’s see what happens - hopefully I don’t get caught up in the initials on my card v full name trap…
Nothing seen nor heard on my application 1 week on ☹️
 
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