Forfeiting first leg of multi city itinerary

[wozup12]

Hi everyone,

I recently booked a multi city flight with Qantas as follows:
CHC-SYD Departing early March in economy B class
SYD-LAX Departing late April in premium economy Y class

I now no longer need the CHC-SYD leg of the multi city itinerary (as I am in Sydney and only booked the leg as it was significantly cheaper leaving from CHC) and have since called Qantas to remove the leg of the booking. The agent advised me that they were unable to reissue the ticket by cancelling the leg as it would force a significant reprice and advised that the could 'forfeit' the leg and keep the SYD-LAX flight in tact.

The CHC-LAX flight now no longer show up in manage my booking, but my e-ticket still shows both legs as confirmed. Having read some threads on here, I am worried that by not taking the CHC-SYD leg that my second flight will be cancelled due to coupons and flight sequences. So I thought I would check here to make sure that what the agent has done is correct and I will be able to fly my SYD-LAX flight without issue?

 

[DC3]

The CHC-LAX flight now no longer show up in manage my booking, but my e-ticket still shows both legs as confirmed. Having read some threads on here, I am worried that by not taking the CHC-SYD leg that my second flight will be cancelled due to coupons and flight sequences. So I thought I would check here to make sure that what the agent has done is correct and I will be able to fly my SYD-LAX flight without issue?

Ignore MMB. You need an updated e-ticket or you will be a no-show for CHC-SYD, therefore invalidating the rest of the itinerary.

The re-issue of the e-ticket needs to be closely monitored.

 

[Quickstatus]

Can't cancel one sector out of a multi sector itinerary on a single ticket. . Usually that requires a change fee and repricing of the sector.

The fare buckets B, Y are also irrelevant

If you are a no show, they will likely cancel the next sector at least.

 

[PineappleSkip]

The mind boggles at what some QF Call centre people will tell you. Sounds like you bought a cheap ticket from CHC to JFK, now you have the same ticket without a confirmed booking on the first sector. Same ticket, same fare rules. I'd be expecting that system would say no when you try to check in at SYD because you no longer have a valid itinerary for the fare.

 

[wozup12]

The mind boggles at what some QF Call centre people will tell you. Sounds like you bought a cheap ticket from CHC to JFK, now you have the same ticket without a confirmed booking on the first sector. Same ticket, same fare rules. I'd be expecting that system would say no when you try to check in at SYD because you no longer have a valid itinerary for the fare.

Thanks everyone for the responses. I thought the resolution sounded too good to be true. To provide a bit more clarity, yes you're exactly right that I chose to originate from CHC for a cheaper flight and would be able to fly there which I am happy to still do, but thought I could be smart and try to get that leg removed because the flights were a month apart and there may have been some other fare rules that applied.
As it currently stands, my e-ticket shows both flights as confirmed, so is the best option to call back up and have them relink the CHC-SYD flight back on to MBB and "un forfeit" the flight? I am assuming it's safe to dismiss what the agent said about the ability to forfeit the flight and maintain the current itinerary as I have confirmed that a ticket reissue will reprice the ticket much higher and hence suggested this option.

 

[I love to travel]

You need to ring Qantas asap.and sort this. You need a new ticket reissued

 

[DC3]

As it currently stands, my e-ticket shows both flights as confirmed, so is the best option to call back up and have them relink the CHC-SYD flight back on to MBB …

Just for a bit of background about what can happen, when I cancelled a single flight of a classic award itinerary of about 10 flights, Manilla cancelled the whole lot in error/incompetence. No e-ticket was re-issued and I noticed that the whole itinerary had disappeared from MMB.

After emailing QF Ticketing Escalations, they were fortunately able to re-instate all of the flights within a couple of days, including JL and AA. Anyway, the matter of closely monitoring e-ticket re-issuing can’t be understated.

Edited

 

[justinbrett]

I think your best bet will be to fly to CHC to pick up the original route.

Flying to US from NZ is often significantly cheaper than AU, even when connecting in AU.