Flying a disabled passenger - advice needed

goldenhorn

Active Member
Joined
Apr 11, 2011
Posts
971
Qantas
Gold
Virgin
Gold
I need to move my father from a care facility in Perth to a facility in Ballina. He has had a stroke and can’t walk and is wheelchair bound. I’m moving my parents closer to where I live so I can support them better.

I’ve had some quotes for private charter - one was $99,000 and the other was $56,000.

Now I’m wondering if maybe he could go commercial if we book the first row on business and I can get him from the wheelchair to a seat. We would like for direct PER-BNE and then get medical transport to Ballina.

I’ve never had to travel with a disabled passenger before. A few questions -

1. Does QF allow passengers to travel commercially if they can’t walk?
2. Do they provide a wheelchair from drop off to the plane or would we need to buy or rent our own?
3. Does PER-BNE only operate the 737 or is a 330 possible on some itineraries?

TIA for anyone who has experience in this area.
 
I once had to take my disabled sister from Hobart to Brisbane. She is wheelchair bound, but can hobble a few steps.

Booked a wheelchair to board. I took her in her own chair to check-in, then the airport one took over. No questions asked that I can recall as to how disabled the pax was. I'm guessing that would have to make 'own arrangements' re toileting on board.

I think to check-in/beyond baggage carousel, you'd have to supply your own.

Hope that helps a bit.
 
I need to move my father from a care facility in Perth to a facility in Ballina. He has had a stroke and can’t walk and is wheelchair bound. I’m moving my parents closer to where I live so I can support them better.

I’ve had some quotes for private charter - one was $99,000 and the other was $56,000.

Now I’m wondering if maybe he could go commercial if we book the first row on business and I can get him from the wheelchair to a seat. We would like for direct PER-BNE and then get medical transport to Ballina.

I’ve never had to travel with a disabled passenger before. A few questions -

1. Does QF allow passengers to travel commercially if they can’t walk?
2. Do they provide a wheelchair from drop off to the plane or would we need to buy or rent our own?
3. Does PER-BNE only operate the 737 or is a 330 possible on some itineraries?

TIA for anyone who has experience in this area.

Yes, the policy is here. You will have to get him out of the car but they take over from there with airport wheelchairs.


WCHC - wheelchair cabin
  • you are immobile within the aircraft cabin and may require assistance with transfer into/out of the aircraft seat
  • you travel with a mobility aid such as a manual or battery powered wheelchair


I can't see any A330s on the route at the moment but they have been previously.
 
Last edited:
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top