Family Transfer of Points

[mlob]

We have a reward booking waiting to be confirmed once the points hit the account. We have transferred some across from Amex and the transfer was almost immediate. We also have instigated a transfer of some points from my SPG account into my husbands SPG account. Its been 5 days and we are still waiting. I did ring and they have said it can take up to 10 days. Just wondering what other peoples experience has been. Im worried we are going to lose our held reward booking.

 

[MikeeB]

SPG are pretty good in my experience. I am sure if you just call them and keep them apprised of the situation they won't let your booking go
Some of my household transfers have taken a full 5 to 7 days.

 

[mlob]

Just to update. The family transfer was mad on a Sunday and points were in the account by the friday.